Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Family-friendly
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Groups
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
The chicken tenders were recooked... like cooked.. dried out and re cooked. So nasty. And they didn't put hardly any cheese on the cheese fries. I'll stick with my normal location. This one was closer but definitely not worth it.
It is an absolute nightmare ordering ahead from this place!! It takes an act of congress just to speak to a human being when AI doesn’t understand your card number. We were literally on the phone for 22 minutes just trying to place our order! The food is so delicious, but the amount of effort it takes just to put in an order for wings is almost not worth it, especially when it’s served with rudeness once you get there to pick it up AND a 2-hour wait!!!!! Unacceptable.
Poor customer service. I ordered 2 combo meals. I got home and only meal was in the bag. I understand that mistakes happen. So I called back to inform them of the error and that I would come back to get what I ordered. I informed them that I would like fries with it since the fries they gave me earlier would be cold by the time I got back home to enjoy them. I arrived 10 mins later and the order was not ready. The manager (Mary) was not nice, apologetic, or friendly. She seemed to question the validity of my story and did not give me the fries. I left the restaurant and typed this review as I was driving home. POOR CUSTOMER SERVICE
I’ve got to say it, these people are absolutely pathetic. I’m not one to put my entire soul into my job, but when you have 6 people standing there on their phones doing nothing, you start to question the integrity of a business. I ordered at 10:30 and was still waiting for my order at 11:20. One person doing everything and 6 others looking “busy”. It’s actually ridiculous. Needless to say, this isn’t a business you should waste your time on. Go to Zaxby’s, they’ve have your order ready in 5 minutes, and it will be a million times better than whatever this is trying to be.
Paid for 30 chicken wings through the app for carry out which comes with 3 ranch sauces and I received zero. Typically they up charge the heck out of you if you want extra ranch. Well, pay a steep $45 after tax for a 30 wing pack and receive zero sauce and soggy ass French fries. Careless and lazy staff.
TL:DR We were THREATENED by the manager when we asked about our missing food. DO NOT GO HERE.
Ordered online and went to pick it up. Went inside the store where it was VERY hot and VERY dirty. We were not greeted by the staff, but instead given an odd look by the employee at the counter implying it was our turn to say something. We gave them our name and they told us to wait. We waited for 30+ minutes with literally zero update and were given a bag that was taped closed.
We then drove home and opened the bag to realize they HADNT GIVEN US OUR WINGS! We were only given sides...
When we called the store and explained our situation, the manager answered and said VERY angrily: "Im not doing this. I am 100% positive we put your wings in the bag so whatver youre trying to do, it needs to stop." When we explained we only got our sides she said "dont bother coming back to the store because im just going to check our cameras and we'll see whos really telling the truth here. Youre going to have to deal with me when you get here so we'll see whos right here. You have 3 minutes to get back here before I leave."
Stunned, we drove back to the store and when we approached the counter, she just dropped a bag on the counter and said "enjoy". Then turned around and walked away. No explanation or apology.
Absolutely ridiculous behavior. We were threatened and called liars when THEY forgot our WINGS OF ALL THINGS! This is the first time I have EVER sought corporate help from an interaction at a store.
This place is an absolute joke. No matter of I order for a party I’m having personally, or if I’m picking up a DoorDash order(side job), they never have everything right, and they take FOREVER. There’s like 7-8 people working, half are standing around, asking me 4-5 times what order I’m picking up.
Terrible customer service. We're missing at least one item (usually sauce) every time we order.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:30 AM - 11:45 PM |
|---|---|
| Tuesday | 10:30 AM - 11:45 PM |
| Wednesday | 10:30 AM - 11:45 PM |
| Thursday | 10:30 AM - 11:45 PM |
| Friday | 10:30 AM - 11:45 PM |
| Saturday | 10:30 AM - 11:45 PM |
| Sunday | 10:30 AM - 11:45 PM |
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