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Wingstop

+1 210-494-9464
21134 US-281 #101, San Antonio, TX 78258 United States of America
Open Today: 10:45 AM - 12:00 AM

Amenities

Service options
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in
Highlights
  • Fast service
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Alcohol
  • Beer
  • Comfort food
  • Late-night food
  • Quick bite
  • Small plates
Dining options
  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
  • Cozy
  • Trendy
Crowd
  • College students
  • Groups
  • Tourists
Planning
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
Parking
  • Free parking lot
  • Free street parking

Best WLM Reviews

This place has been consistently delicious. The cowboy hot lemon combine the best of hot and lemon pepper! Yummy. Should be rated higher San Antonio, your local joints are not better unfortunately.
Terrible customer service. Order was placed and paid for hours ahead of time so that it would be ready after picking up groceries. Upon arrival, the food was not prepared, and we were told it would be another 10-15 minutes with groceries sitting in the car getting warm. What's the point of placing an order ahead of time if you aren't even going to work on it until we arrive? Terrible customer service! No apology, nothing, just wait 10-15 minutes. If you read this, don't bother apologizing. We won't be using your store any longer. If i hadn't already paid for the food, you could keep it and stick it some place.
Had the worst experience ever at this restaurant tonight. Placed my mobile order for all boneless wings and 2 orders of fries at 10:59 pm with pick of time of 11:15. Got there at 11:10 and was told a few minutes. For the next 23 minutes I watched patrons walk back into the kitchen with no hair ties and dab up employees, a female employee took her hair clip out of her hair and placed it on the counter next to where food was being picked up. Employees spent more time trying to close up than getting orders out. 6 people came and went with their orders all while I sat there waiting. Finally got my order 19 minutes after the promised time at which point I asked for a full refund and was told I’d have to wait until the next day and call Samantha. I will never come back to this wing stop again.
Lionel took my order and hands down has some of the best customer service skills I’ve seen. His communication is top tier, I just had to shake his hand to commend him for his professionalism. Food was also a 10/10 this location is extremely exceptional and staffed well.
Ur literally a wing place and everytime i go to this location, apparently u can't put the sauce on the wings. U literally have the easiest job on the planet. Either way I wouldn't go to this wingstop, apparently the workers are incompetent of doing their job.. they rise the prices, raise their wages cause they cry about it, but can't do their job. Thanks for ruining my meal.. 0 stars should be a thing.
Management needs to keep an eye on Caleb, a store cashier. He’s new, but we’ve had two unpleasant interactions now, including one incident where he allowed two random young men behind the counter who pretended to be from Wingstop corp office who were dressed identically wearing black suits and black ray ban meta sunglasses although it was at 9 at night. They were also seen hanging out towards the back where the food is made. They wanted to “interview” customers about their experience, while clearly recording with their glasses, but failed to disclose this. Myself and another customer weren’t too happy getting essentially accosted by practical children under the guise of being from corporate. No surprise, they couldn’t produce a business card. They could have easily done something to the food. Found out they were not employees of WS.
Caleb is not easy to deal with. He’s got a high strung, hostile vibe just in general so when that entitled something to prove attitude hits, it’s an uncomfortable experience. He singled me out tonight for what could be perceived as discrimination. So Wingstop, you can’t say you didn’t know.
Seriously makes me not even want to visit this Evans 281 location.
Overall we love Wingstop. However this location does not live up to Wingstop quality. Very unfortunate to spend $55 for a family of 4, just to have the food be poor quality where it is inedible. Have also receive food poisoning 2x from this location in the last 6 months
I placed my order online and both that and the pickup process were efficient. There was an option for “extra crispy”… which was my deciding factor on getting the classic wings. Unfortunately, they were not crispy at all. We added them to the air fryer later at home. The 10 piece order allows you to decide on two favors. I preferred the Louisiana dry rub over the wet mild version. They don’t come with dip, that’s extra.
The fries, that tried from my daughter’s order were also soft and crispless.
Overall, the wings are better here than ones I’ve had at Buffalo Wild Wings.

Quick Facts About Wingstop



Today

Opening Hours

Monday 10:45 AM - 12:00 AM
Tuesday 10:45 AM - 12:00 AM
Wednesday 10:45 AM - 12:00 AM
Thursday 10:45 AM - 12:00 AM
Friday 10:45 AM - 12:00 AM
Saturday 10:45 AM - 12:00 AM
Sunday 10:45 AM - 12:00 AM

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