Wingstop Info
Amenities
Service options
-
No-contact delivery
-
Delivery
-
Takeout
-
Dine-in
Highlights
-
Fast service
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Alcohol
-
Beer
-
Comfort food
-
Late-night food
-
Quick bite
-
Small plates
Dining options
-
Lunch
-
Dinner
-
Catering
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
-
Trendy
Crowd
-
College students
-
Groups
-
Tourists
Planning
-
Usually a wait
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
First, my order was a walk-in, so I sat indoors for about 30-35 minutes waiting for my order, which wasn't the problem. The problem came after getting my order and driving off. As soon as I bit into a wing, dry and the wings were tough. The wings were NOT moist or juicy at all. They did NOT taste fresh. It was almost as if the wings were recooked (under temperature) in the microwave from leftovers. I was highly disappointed with the quality of the food. I will not return to this location because the food quality was awful. This is unacceptable with the rising health issues of people suffering from undercooked or bad food. This is a busy area for this location, so I'm not sure why the food quality wasn't cooked to the utmost. If I could give NO STARS, I would. But, I had to leave a review because I could not let this issue go unnoticed.
I’ve been here before and had a bad experience, but I hoped it was a one off. Just went back, and it was worse. This place is awful. I ordered carry out online, and waited almost 30 minutes for the food to be ready when I arrived 40 minutes after ordering.
The real problem was the awful food. The wings were overcooked and dried out - almost inedible. The flavor of the wing sauce was not palatable.
One of the people behind the counter was nice and apologetic over the wait. But this did not make up for the dreadful food. I will not be returning to this or any Wing Stop, and I don’t think you should either.
Placed and ordered online for takeout. Email said it would be 48 to 58 minutes. Not the problem a long time but not to bothered by that. Went into the restaurant around the suppose to be ready time and waited an additional 40 minutes. Never received food granted restaurant was busy. I asked for a refund. Got ignored and never received my food or a refund. Called multiple times and asked for a manager. He's too busy to talk. Wingstop lost a real one for life. #BadService #NeverAgain #RefundPlease
Me and my fiance were on a double date with some friends. We decided to take our friend to have wingstop for the first time. We arrived at 9:59 PM, placed our order, and sat down. Every table was dirty and had trash on it. We sat and waited. We saw through the glass that the employees had no gloves on and were eating in the back. One of the employees licked their fingers and just jumped back in to cook with the others. One of the women took out a trash bag and wrapped it around herself as an apron. After watching the uncleanliness of this kitchen, we decided we would not feel safe eating our food. There were some DoorDash customers, but this store was not busy. It was 10:36 and we still had not received our food. The young girl at the counter walked in the back of the store and saw that we were still waiting, so she said “oh y’all still haven’t got your food?” We told her no. She asked, “do you want me to tell them to make it to go so they can rush it?” And my friend told her, “at this point, anything would be fine.” And she said “dangggggg he’s really mad.” Then she walked back to the front. We decided we wanted a refund per the uncleanliness, wait time, and comments from the staff. So we went to the counter, and we asked for our money back. The manager came, tried to guilt us since they were going to throw it away. We explained that we did not trust the quality of the food and that we were waiting too long, he told us “it’s not even that late” as the promised time of delivery was 10:24 PM. We again said we were no longer interested and just asked for a refund, and he finally agreed.
Just Gross, Worst Experience EVER!! Do not waste your time or money here! We placed a large order online and waited an hour after our promised time for food to be ready. The chicken wings had big feathers attached and they covered the feathers with sauce!! When I complained to manager, she had an attitude and asked me what do you want me to do about it??
INEDIBLE. Absolutely disgusting. Wings drier than Dune. Stale oiled fries after spending $50. When y'all are packing this do you think you would eat this? No. Then don’t serve it to others. Just why. Can’t get my money back. Annoying.
I dont even leave reviews but the Wingstop on Wilson rd, Humble, TX showed poor customer service on 06/25/24. I put in an online order for boneless chicken wings and I had a medical emergency in my family. I did the right thing and called to cancel my order. The staff that answered the phone said he would refund me. I get a call back and they said they can't refund me because I called too late. I asked to speak with supervisor. Supervisor had to call me because I guess they were not at the store. My order was only $7, she had no empathy and said she wouldn't not refund me because I called too late. I did not call that late. This was my first time canceling a order. She then said she would refund half. Like really? Its only $7. So I gave them $7 and recieved no food because I was at the urgent care with my family. That was piss poor customer service and I will never go there again. Simple.
I love wingstop but not from here. If I'm not there in person to check my order something is always messed up. Every time I get delivery I regret it. Today my order was missing items (we will see if my credit is valid when, if, I order again). I'm surprised the door dash driver took the bag since it was soaked and dropping in butter. Someone decided it was a good idea to lay one of the containers on its side. Containers with wings were also smashed causing more butter to leak out. I mean like just care a little.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:30 AM - 12:00 AM |
|---|---|
| Tuesday | 10:30 AM - 12:00 AM |
| Wednesday | 10:30 AM - 12:00 AM |
| Thursday | 10:30 AM - 12:00 AM |
| Friday | 10:30 AM - 12:00 AM |
| Saturday | 10:30 AM - 12:00 AM |
| Sunday | 10:30 AM - 12:00 AM |
How to go there