Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Cozy
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This location is horrible. I used to go all the time a few years ago, but I have now been FORCED to go back to the ONLY location that has never let me down on Green oaks next to cicis pizza & Kroger. This was a “fresh” order, 6 piece boneless with a large fry and extra seasoning lol. What a disgrace
Don’t bother. I ordered delivery and the food was so gross by the time it got to me... actually it was poorly made before it left the restaurant. There is over 2 tablespoons of oil at the bottom of my wings... I took a bite and oil oozed down my chin, disgusting. There was so much oil on the wing the ranch wouldn’t even adhere to it. Asked for extra seasoning on my fries for no seasoning and mostly the skins, (which were burnt.) Long story short the best part about this meal was the vegetables and ranch. Waste of money.
I take caution when providing negative feedback because i keep in mind most poor customer service experiences are provided by employees that generally do not last long at the company so with that mind i convey my following experience.
6.26.21 I attempted to claim a credit issued to us on an order i placed over a year ago. This initial order had been burnt - really bad. The WS employee was apologetic and professional and immediately offered to credit our entire meal. She issued a WS gift card and assured us this would not expire and could be used at any location.
Fast forward to 6.26.21 I placed a family order online but our gift card wasn't recognized - kept coming back 'invalid'. So i placed the order and paid with my cc assuming the mgr would refund when i arrived for pick up. Unfortunately though after explaining the situation the manager insinuated that i was lying - his comments were "We don't issue gift cards for credit, never have". I recognize this may be true however it doesn't change the fact that I was issued a gift card - wouldn't be the first time they've made a mistake - but i guess it never occurred to him that perhaps his employee made a mistake in their procedures or processes. After practically being called a liar in front of all the other guests he suggested i file a complaint because there was nothing he could do.
I paid for our order and left. When i arrived home 'not too my surprise' our order was incorrect, overcooked, and was thrown around. We ordered a mix of original hot and garlic parmesan but the chicken appeared plain - had no parmesan. The hot wings had sauce all over the bottom of the bag leaking out the bottom and was all over our fries.
I've attempted several emails to wing stop HDQ with no response. Reached out on Twitter and got a bot to respond with a 15$ gift card offer.
I had asked the manager how long he'd worked for wing stop and he told me 8months. I was also told this is a franchise location not corporate. I've never experienced such unprofessional behavior - WS is generally really good with quality and customer service.
I also point out that the fries lacked any seasoning. Reading the reviews i realize I'm not alone. Apparently this is a fairly regular occurrence at this particular ws. I just wish i had read the reviews before spending my money yet again.
I would highly suggest using another location if you value quality and service.
I hated the service there, one of the servers gave a strong and nasty attitude to me and my family because we had said that the dr.pepper tasted like carbonated water. And not even a minute later she gave a mean stare the rest of the time we were there. It was horrible she was eating and drinking all over the cash register and sang very loudly when we were leaving. And she also told her manager and he said to fix it tomorrow..
I went in when it wasn’t busy and 2 girls were speaking when I walked in and I stood there till they chose to help me. They didn’t greet me and even looked at me and yet didn’t want to help me till they were done with their conversation. I work in customer service and I would never ignore a customer let alone a paying customer. Whoever the manger is there needs to do better :)
Highly disappointed . Fries are almost black from frying oil not be changed properly. there’s hardly any sauce on the bone in wings. They failed to inform me that they had no corn on the cob that I ordered and just replaced it by fries. If I wouldn’t have checked my bag before leaving the store they wouldn’t have said anything. I DO NOT RECOMMEND THIS PLACE.
Horrible service! Ordered online twice and came to get the wings and when I checked the wings there were the wrong wings and even some with no sauce at all
Picking up a carry out order and was basically ignored and scoffed at. The girl in front with the cute make up was so sweet and attentive. The others need to step down from working at the cashiers if they aren’t going to be helpful. You cant be ugly and rude pick a struggle
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
|---|---|
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 12:00 AM |
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