Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Organic dishes
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Quick bite
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Came for an UBEREATS and this location has really gone downhill! The staff here lack structure and professionalism when it comes to getting orders out in a timely manor or if an order is still being worked on. There is no reason people placed orders at 7pm and it's now 10:32pm and they just now printed the receipt ????...staff isn't confirming whose order is whose and half the staff do not speak English(no offense)....multiple orders just sitting while they had 3ppl filling the ranches lhhbvs! Where is management when you need it
Not being sexists but who would staff a 90% female staff, they all have attitudes all no matter what hour you come into Wingstop. The manager is never in there and always in the car. When a customer needs her she comes in life someone is inconveniencing her life style. She hasn’t had the drink machine fixed in about a week. Just a waste.
Terrible service. I set an online order at 9:20 and it wasn’t ready until an hour later. A heavy girl with red hair made her feelings know about helping customers and even cussing when walk ins would come in because I guess she didn’t want to work. If i didn’t remind them of my online order I don’t think i ever would’ve gotten my food. The girl with red hair and some other girl went to the back and only a young guy with long dreads was helping us in the front (he was good). It was a lobby full of customers and the staff seemed to have no direction, no guidance and no motivation to do their job.
The food here was so delicious and very fresh. I highly recommend this location
Too many times have I ordered here and ran into problems. Delays. Bad customer service. I’m sick of it. St Louis food scene is pathetic. This location has disappointed me time after time. I will not give my business to them any longer. I simply lost it when I placed my order at 10:36 but when I arrived at 11:15 the order was still not ready. After 40 minutes of waiting and being told “I’m looking into it” does the cashier come and TELLS me (as if I just have accept their lack of care) “we are just going to make the wings” No apology. No explanation. No compassion for the time that you’ve wasted of mine. Other customers had came and went but my order was lost somehow. Then has the nerve to be overpriced, which I WAS willing to tolerating. But extremely slow service, there’s a chance that your wings might be gigantic, lack of compassion, and overpriced??! I’m good.
I went to this Wingstop and not only was the customer service bad, but they took my money and haven't refunded it even after calling the corporate office. They sent me a $5 gift card, which which won't buy a regular order of Voodoo fries! This store has some of the worst attitudes from management and the worker's smell like weed. I wish I could give negative stars!
So let's start with. I waited over 45 minutes for an order that had three 10-piece wing meals and two eight piece winged meals. When the order finally got out to me at first I only had just my wings, not even the full at the time. I only had one of the 10 pieces and two the eights and one of the eights were only six wings. Then there was only the free sandwich that they tossed in because my order ended up being over $70. When I saw that I was missing all of my fries I said something which then brought on the first issue. They did figure it out and give me my fries. But then when I got to my house and started fully going through the bag I saw that I was missing my two other 10-piece wings I tried to call couldn't get through went up there with pictures of everything because I didn't want to take the food straight away from my kids and tell them they had to wait even longer past their bedtime to get the remaining of the food. The manager wouldn't even stop what she was doing to even talk to me. She yelled her answers throughout the whole store from the back of the store which was very unprofessional and quite frankly I don't see my family or any of my friends ever visiting that franchise back again because of this.
If I could give This Wingstop no stars I would. This wingstop has really gone down in regards to customer service, how am I purchasing a combo meal that comes with a drink and the soda/drink station is NOT working/Down. Floor needed to be swept, counters tops cluttered and everyone (All Employees) are continually being on their phone while supposedly “working”. I won’t be back I’ll cook my own darn chicken.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:45 AM - 12:00 AM |
|---|---|
| Tuesday | 10:45 AM - 12:00 AM |
| Wednesday | 10:45 AM - 12:00 AM |
| Thursday | 10:45 AM - 12:00 AM |
| Friday | 10:45 AM - 12:00 AM |
| Saturday | 10:45 AM - 12:00 AM |
| Sunday | 10:45 AM - 12:00 AM |
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