Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Out of the numerous times ive ordered this place never disappoints me with the quality of theyre food ????????
They messed up on our mobile order nd made us wait one hour on it and didn’t even say sorry. We even ordered an extra sauce there inside and they didn’t even give it to us like bffr. AND they messed up on my boneless wings they made it garlic parm instead of louisiana rub. the worst part was the fact they didn’t even apologize.
I ordered a six piece boneless wings, the Parmesan and Hawaiian with cheese fries… only two of the wings were normal sized. The other ones were no joke probably no bigger than a single quarter size. I have gone to other locations and I’ve never had this issue the manager at this location She is very rude and I felt like I was bothering her asking her for anything. I don’t think they expected me to check my order.. which I did and I asked for a refund after they asked to remake it which I didn’t have time to wait and was already annoyed. I never got my refund.. i would not go to this location ever again!
It’s sad when they first opened I came and was very happy because it’s a lot closer then the Beaumont location to my home. Well tonight I will never be going back to this location and will make the drive to Beaumont. Poor customer service, ordered the 15.99 deal on the app of a 20 piece and fries and did 3 different flavors that were all stuffed in the same box, which one flavor was BBQ and had barely any sauce on the chicken and instead of asking to recook it they gave me a side of BBQ sauce. I’d say at least half of the chicken was over cooked and barely any seasoning/sauce on them. I ordered buffalo fries well done nd they we’re definitely not well done but the Male worker that apparently cooked them argued with me instead of asking to recook them. After the horrible attitude I decided to just ask for a refund which resulted in the worker walking out and saying he’s taking his break. But I did get help from a young lady that was very respectful even tho it wasn’t her store she was just covering a shift. I was never rude or yelled at anyone just simply not gonna eat somthing that looks horrible.
The chicken was all together until I asked for another box for the bbq chicken when they handed me the bbq sauce, and sadly didn’t get a picture of the horrible buffalo fries. Hopefully one day I’ll come back and there will be better customer service.
This place WAS great! Idk if they’re rushing or if the cooks just don’t care, Or if the timers are off on the fryer. But the last 3 times Ive gone have been really disappointing. The last 3 times I have asked for extra crispy but they have only been extra soggy.
I been there at least one week one time , sometimes 2 times per week. My kid loves seasoned french fries , it was great till tonight. Placed order at 4:09 pm and supposed to be ready at 5:07pm( yes took one hour preparing food according to computer system which is fine). When my order was not ready at 5:10pm. I asked manager ( short spanish) can you help check what’s going on. She yelled at me” do you still want your order? Or you can leave “ I answered I want to my order, instead of starting preparing my order. She hides my order and walked away. Till 5:30 pm her boss ( a nice white lady who is not racist) finally show up helped find my order and start to prepare it. To be honest Spanish manager treated me that way only cause I am Asian . She helped all Spanish customers behind my order got their orders ahead of me( order placed online with name easy to tell Spanish customer or not). That is so wrong . What a horrible experience.
Sorry but hopefully this is helpful more than critical. The chicken is too greasy when placed in the to go container, entirely too much salt on old fries and way too much lemon salt and chicken, I couldn’t eat it, maybe it’s how wing stop prepares food because this is not the only one I have visited that has the same problem
This location is amazing they never let me down with my food it’s always fresh and I never have problems with the service when I get there the food is ready and hot
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
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| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 12:00 AM |
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