Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Cozy
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This was the worst wing stop I’ve ever been to. So much was going on I felt immediately regretful as soon as I walked in. The place was filthy, the girl at the counter was nice, but the service was bad. Why am I waiting over a hour for my order and you have like 10 people in the kitchen? People just standing around? And then I had to go up and ask again where my order was and it turns out to be sitting there the whole time? Finally I get back home and it’s all cold, the boneless wings were just breading and no chicken. The bone in smelt and tasted old funky. How’s this rated 4 stars? How to people eat this and say yum? Wing stop, just like all other fast food has fallen to greed and it disgust me. If anyone reads this I’m sorry but please don’t go to an actual restaurant and just order Togo. Especially if you’re paying these outrageous prices.
Just wanted to give a shoutout to “Bright”, who is a Team member here at the Rosenberg location. He is very welcoming, not sure if he is a Manager or not? However, he does stand out. As someone who works in the food industry, I always appreciate good customer service. The world needs more positive energy. Keep it going. ????????
Let’s get into it. Always check your order.. yes open each container because something is always wrong or missing, or thrown in those cheap black containers. The large fry is not a large fry, the small boat at the bottom is a regular fry if that.. a large fry should not have a boat at the bottom, and if they changed it then do not pay for a large because it is not large. We are being gipped. The new corn is good but put it together you maybe have one small ear if that, of corn… ludicrous. Also very inconsistent on the fries as far as cut, overall quality. There are so many workers there on the clock at once, but again some just stand around so why are they being paid. Put that money towards the food. Standards are in high question, because where are they. Wingstop is a small place, but the layout could be better, the cashier/order line is nonexistent, the side part of the same counter is small also for pickup with other people waiting for their food. Fountain machine is a newer version but mostly all carbon, ice is always in the melting phase, and the drink comes out too fast. There are a lot of areas for improvement.
The food and service was good; however, I couldn’t help but notice that my boneless wings were all cut in half. I’m sure due to inflation companies are cutting corners, but to have a blatantly obvious cut back left a sour taste in my mouth. Each of my 20 piece wings were cut in half and fried over and the portions were small as you could imagine. I do not recommend the boneless wings.
Was fresh and good the fastest wingstop I ever been too and the wings were huge I ordered when I got there and not even ten minutes my food was fresh and ready to eat the pic was all I had left lol forgot to get the before pic
Normally I would never take to the internet to drop a negative review however, tonight is a special case.
When I drove up it was clear that the restaurant was completely empty excluding the staff. Another group was ahead of me walking in. As we came in and stood in front of the counter one of the kitchen staff, who were otherwise just standing around, exited the kitchen and yelled to another employee who was clearly busy cleaning the restrooms that guests were here. They had a short back and forth before she came up yo the register to inform us that they were out of "ice, corn, and french fries", the other group decided to take their business elsewhere upon receiving that news. As I was primarily there for wings and a restaurant employee myself I understood the situation as sometimes that happens. It's simply the nature of the industry. Apparently, after I questioned the reason, this location was not totally prepared for the higher volume of having their call in order system back in operation. A totally reasonable situation. So I placed my order, a 15pc meal-4-2, after also subbing in Lemon Pepper for Original Hot(which was also 86ed). Payed, waited, and went on my way. After getting home It was clear the staff felt bad about being so short on items they basically double the wing count I ordered. I definitely appreciate that. However, basically EVERY SINGLE WING was overcooked and the sauce was burnt black. (See pictures)
We basically had to just deal with it and eat them anyway as most restaurants are closed at this time of night. Not pleasant at all.
I can forgive a much busier than expected weeked leading to several 86ed items. Having staff inform guests immediately before they even order is excellent.
What I can't level with is a full kitchen with 0 order backlog doing that level of "quality". Also why is there only 1 person in the whole place able to operate the registers. This whole experience was less than positive.
Great place to sit down and eat. Managers and staff were very friendly and helpful! The food was good and we had a great time watching the game. Will definitely eat here again!
First time trying wing stop and in Texas! Got there and the cashier took our order and told us to wait. Waited about 30 minutes. Food arrived, a mix of wings, boneless, fries and tenders. The chicken was very well cooked and the different flavours tasted excellent!
The nicest flavour is garlic and parmesan, the fries were also excellent and salty.
Overall the place is excellent and very busy with people walking in and out and drivers.
Will definitely be back next time!
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:30 AM - 12:00 AM |
|---|---|
| Tuesday | 10:30 AM - 12:00 AM |
| Wednesday | 10:30 AM - 12:00 AM |
| Thursday | 10:30 AM - 12:00 AM |
| Friday | 10:30 AM - 12:00 AM |
| Saturday | 10:30 AM - 12:00 AM |
| Sunday | 10:30 AM - 12:00 AM |
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