Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
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Wi-Fi
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This is the WORST experience i have had by far with wing-stop. Im a frequent patron of this location but today was the worst of any experience. Now granted my partner did have some attitude but as someone who works in customer service we are taught to rise above. I ordered a meal deal with mango habanero, Hawaiian, and lemon pepper my partner asked if it was possible to mix flavors and the worker said no then explained and thats fine so we just ordered sauce on the side. I was also with friends who ordered as well. There was a slight disagreement between my partner and the worker who took our order we left it at that not even 5 minutes later our order was ready which was odd. Then we had to wait even longer for my friends to receive theirs and we leave. Come to find out my friends are missing their fries so we drive back to the store and get the fries. My food did look correct but come to find out my wings are wrong with mango habanero instead of Hawaiian. With this happening im more tempted to just drive to meridian from now on.
There’s one person helping customers and she asks 2 times to repeat what you say. 4 people in the back standing around and talking. 8 people in line and cashier keeps making mistakes while wiping her nose and mouth constantly.
I placed an order and in error I selected pickup instead of delivery. I immediately called and asked to cancel my order, I was told they could not do that. I then asked for a refund and I was told they can not do that either. I asked for a Manager and the worker said he was and would call the GM. Supposedly the GM said I would get a refund in 3-4 days, after 10 days and no refund, I called back and spoke to a very rude woman who said I was out of luck, also said the person I spoke to was not a Manager. She said to call my Bank. I have tried to contact Wingstop twice and I get no response, so use caution at this location because they are very unwilling to help and are not truthful in getting you to a Manager.
I ordered a large catering order for next Monday. I guess the way it came over their system showed it was placed for today, so they made the food as such. When they found out it was supposed to be for Monday, they called me and told me that they will still cook my order for Monday, but told me I could pick up the food they made today for free as they didn't want it to go to waste. They didn't have to do that but I am very appreciative! They were very friendly as well!
the guy that worked at the register messed up my entire order for 5 along with ordering it to go. and was very difficult to hear due to him having a mask on and talking very lightly I had to lean in next to his mask just to hear him. I'm not Def but for me it was a struggle to hear. when I talked to someone else they were more then kind on fixing the mistakes. along with giving me 3 very small pieces for chicken tenders
I’ve went to this store multiple times and will not go again. My orders have multiple times come with no ranch, the wrong sides, the wrong flavors. My last straw was when my tenders came soaked in the wrong sauce (as if they accidentally put it in the wrong kind) then switched it to the correct sauce. So instead of garlic parmesan, I got 3 tenders half soaked in sweet sauce too. Not yummy. Pretty disappointed because I enjoyed this place, wish it wasn’t such a lazy work environment. Would’ve also been a pretty easy fix, just remake the tenders, but they refuse to answer the phones.
Wow. i’ve never seen such an unorganized fast food restaurant. The guy on register didn’t know much english and there was no “trainer” to be found. Then forgot part of our order and they choose to do nothing about it. There were also employees on break who were SCREAMING. I hope this company looks for a new manager for this location. Their manager didn’t seem to have the proper training or care. I love to pay good money for GOOD service and food, but this was the complete opposite. Also the link for the “contact us” button won’t work! Won’t be back.
Food was good service was good except for the pop machine it was broken for a while. Atmosphere was awful music was so loud felt like a night club we ate inside will never do that again I asked them to turn it down they didn't turn it down that was a bad lunch experience.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 10:00 PM |
|---|---|
| Tuesday | 11:00 AM - 10:00 PM |
| Wednesday | 11:00 AM - 10:00 PM |
| Thursday | 11:00 AM - 10:00 PM |
| Friday | 11:00 AM - 11:00 PM |
| Saturday | 11:00 AM - 11:00 PM |
| Sunday | 11:00 AM - 10:00 PM |
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