Wingstop Info
Amenities
Service options
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Outdoor seating
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
Was already having a bad day when I decided to settle for wingstop since I did not have time to get something that I actually wanted. I placed an online order and realized that I forgot to select all flats for my wings since I do not eat drums. When I realized my mistake, I called the store to let them know what happened and asked if they could cancel that order since I made a mistake. The lady who answered the phone told me there was no way to cancel it on their end so I asked if there was any way that I could just pay extra to receive all flats. I could hear her speaking to a man in the background, I'm assuming to find out if this could be done. She first told me that I would have to pay double.. I asked "so you mean to tell me I would have to pay $14 on top of the $14 I have already paid?" Then she told me no, that I would just have to pay .80 cents extra, since that's how much it is to have all flats. I asked if she needed my order number and she said no, she asked for my name and said she would tell the cook to make all flats. When I arrived to pick up my order, I told the man at the counter about the conversation I had on the phone and he seemed to know nothing about it. All he did was looked at me with a stupid expression and told me "I didn't make all flats". I said okay well is there a way you could make all flats?" He looked at me disgustingly and told someone in the kitchen to make all flats then he came back to the register and told me my total was $11. why in the hell am I paying $11 when I just paid $14 and I was already told that I would only have to pay .80 cents more. I wasn't going to argue so I ended up telling him, don't worry about it. That I would take the meal that was already made. He said "sorry about that" and I walked away. I was obviously upset when I went back to the car so my mother asked what happened. I told her what happened but I said let's just leave but she went inside and asked for a manager. The man at the counter told her he was the manager, he would not give her the phone number for the manager who is above him and he said he didn't speak to me when I called so he basically has nothing to do with the situation. I just feel like as a manager, it's your responsibility to rectify situations that happen at your store. It may not be your fault if an employee gives false information but it is your fault for not making the situation any better. So I had to take an order that I did not want after already trying to get it corrected. ghetto, piss poor establishment, won't be getting a single dime from me ever again.
I ordered from here 2 weeks ago. I got home and there was a huge piece of hair wrapped around piece of the chicken ewwww I wanted to throw up so bad! I called the store and told them. They offered to make me a new order but I refused. I said I will bring the food back and you can just give me a credit they said they will actually refund my money back to my card and it will take 4 to 5 days. It’s been 2 weeks and still have not received my refund!!!
My order was supposed to be ready at 9:00 it’s now 9:35 and it’s still not ready. They have no ice. This happens all the time at this location. This is not my first time waiting 30-45 min past when order was supposed to be ready. Update- After an hour asked for a refund and was told there was no management there that they couldn’t do a refund to come back the next day. So we waited and when we asked how long for the food the lady at the counter said they possibly gave it away. Asked to speak to somebody right then and the cook came out and took our order directly and made the food right then, overall about an 1 hour 20 min we waited in Wingstop.
I ordered online expecting it to be done in 16-20 minutes to pick it up. I came in when it was suppose to be done, I ended up waiting over an hour and 30 mins for my food. Side note a family walked in & ordered and got their food right away? I don't reccomend coming over here if you're in a rush.
I seldom rat at wingstop but I felt like having wings so I went in. The employees greeted me and took my order. I got 10 wings and fries. Cajun and Louisiana Rub and a brownie. The Cajun tasted like Buffalo which I hate???? but I never tasted it before. Anyways, my food was cooked to order and I felt the love in it. Those fries were delicious omg and fried to perfection. The dry rub always is delightful and the brownie was great after a few minutes in the microwave. Pretty happy with this location. Nice people.
It took a hour for our food to be ready on an online order people steadily coming in and placing orders 2 of the cooks were standing outside smoking cigarettes! And now their really backed up still!
Had the door opened for me and all. Great customer service. Food is always good.
Kriss and Chris and jmac had the best service ever and got my food out very fast
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:30 AM - 12:00 AM |
|---|---|
| Tuesday | 10:30 AM - 12:00 AM |
| Wednesday | 10:30 AM - 12:00 AM |
| Thursday | 10:30 AM - 12:00 AM |
| Friday | 10:30 AM - 12:00 AM |
| Saturday | 10:30 AM - 12:00 AM |
| Sunday | 10:30 AM - 12:00 AM |
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