Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Holy Moly, fastest Wing Stop Service ever! I love Wing Stop but I know you usually wait a little while to get food but it was so quick here! The restaurant was kind of dirty. The drinks were gross (almost like flat) but the food and service were great! The food was fresh and hot.
First, I would like to make sure it's understood that this review is given after many many visits to this store with each visit consistent with the previous ones. I visit the store at least four times a week due to the fact that I am a delivery driver for a delivery service. The persistent problem I get from this Wingstop is the horrendous service I, and everyone I have witnessed, get from the front counter crew. To be specific it is the female employees, in particular the young lady that wears two sets of glasses and the older lady that wears glasses. There have only been two gentlemen that have worked the counter and every time they have been polite and courteous. The female workers that I have encountered have always been very unaccommodating, always very short and snippy, they definitely seem like they don't want to be there, they act bothered as though the customer or bothersome, I have heard them ridicule customers after they left, very rarely are you greeted when you come in, when you do have one of them speak to you other than just asking you what the name on the order is it is always in a very rude manner. For example, today when I arrived there was no greeting at all, when I approached the counter I waited for the young lady with 2 pairs of glasses to ask me who I was picking up for or what my name was so she could get the order for me but she just stared at me until I gave her the name and showed her my phone. She turned around to grab the bag and just kind of nonchalantly gave it to me and took the receipt off. I told her thank you immediately and waited for about 10 seconds to see if she was going to hand me a drink for the order if it had one. After the 10 seconds I told her thank you again and began to walk away and she said "Here go yo drink!". I said oh okay I appreciate it and she rolled her eyes at me as she turned around to grab the drink from the cooler. I thanked her once more before leaving. I still never got a response, a you're welcome, a thank you or have a nice day. The whole interaction was done and just an attitude of insolence. To be honest this was one of the better visits I had as well. I know that the place gets very busy and there's going to be a wait most of the time. You're never told anything but "it's not ready yet". My experience with the visits as I'm working have put such a bad taste in my mouth that I will not order anything from this restaurant. Wingstop is one of my favorite places to eat I refuse to subject myself to this service as a customer. The most ironic thing about all of it is they always have a small cup on the counter labeled "Tips". I've been tempted to write down on a small sheet of paper that they might receive tips if they weren't so rude. Rarely have I seen any money in this cup and honestly if there were money in it it should be handed back to the customers for what they have to deal with when they visit the store.
The wings and fries were great! The speed was slow, but it is game day. There is not many places to sit to dine in. The people waiting for their to go orders take up all of the tables. 6 out of 6 of the teas was out. The soda fountain machine had hardly any working. I understand you get busy, but people are paying for these things to be available and working. Someone needs to be responsible for keeping up the dining area as well! The bathroom toilet was broken and was not able to be flushed.
If I could do a half star, that’s what I would give.
I tried to place an order online. And it kept saying the time limit was allowed, so I called and it’s said closed at 10pm.
When I called, I asked if I could still place my order she said yes, than spoke to someone else and they told her no due to closing in 10 mins.
I wanted to order 20 boneless meals, and strips, but guess due to the rude attitude, saving me from late night snack attack.
And I asked if she was serious, because I can hear a lot of people. And she just hung up the phone on me.
So yes here is my complaint about wingstop regarding the customer service.
Great wings, fries, and service, and they have beer. I always get the hottest bone in wings available in small quantities. The atomic wings were delicious. The drink machine is cool, but all orders are made. Togo, I think, which is a waste. Togo supply and money
Had wing stop for the first time in years…
It did not disappoint!!! Absolutely perfect!! Did not disappoint! Tried the voodoo fries. Delicious along with my favorite garlic Parmesan boneless wings with ranch! So good.
I ordered wingstop a few weeks ago and was very disappointed . I waited almost 30 minutes for my food just to get all the way to work for my wings to be undercooked , and my fries soggy and cold . I called them and they did tell me they would remake my food, which leads me to this review. I went in to wingstop and asked if the kept documentation of replacement orders. The two women at the front counter were very polite and helpful. The assistant general manager (Amber) I think that’s her name and another young man came out and both were polite and very helpful . My name wasn’t in their book but they still offered to comp my previous meal. I haven’t eaten my food yet but the customer service I just received not only from the cashiers but the managers as well is really why I wanted to write this review . I went from vowing to never spend another dollar at this wingstop ,to I’ll be back soon. The management here is new and they have a whole new kitchen staff , so if you’ve been to this wingstop and have had issues, I’ll suggest trying them again because the customer service, the time I waited , and the cleanliness are all up to par now . The cashiers are great and the cooking staff were active busy and actually looked like they were enjoying cooking my food. The atmosphere was totally different from the last time I was here .Thank you guys . Keep up the good work it definitely didn’t go unnoticed .
FOOD WAS GREAT AND MY ORDER WAS CORRECT FINALLY ????????????????‼️
Ordered some food at 4pm for a scheduled pick up time at 6:30pm. My husband went to pick up the food. It’s currently 8:33pm and he’s STILL waiting for our food. They haven’t even started on our order. Ridiculous and unacceptable. Terrible customer service.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 10:00 PM |
|---|---|
| Tuesday | 11:00 AM - 10:00 PM |
| Wednesday | 11:00 AM - 10:00 PM |
| Thursday | 11:00 AM - 10:00 PM |
| Friday | 11:00 AM - 11:00 PM |
| Saturday | 11:00 AM - 10:00 PM |
| Sunday | 11:00 AM - 10:00 PM |
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