Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
The staff sometimes is great and sometimes absolute trash. Tonight was one of those trash nights. Fries weren’t cooked or seasoned as instructed. Got the wrong flavor, type and amount of wings. Everything was cold.
My kids’ chicken was cold but flavored properly. My food was all wrong and also ice cold. Maybe the staff needs to take a few lessons in how to read an order and how to keep it warm. Extremely disappointing and I will not be getting any food from here again.
This was my first time ever at a Wingstop. I had to ask about how they do things several times. The order taker wasn't very forthcoming about their service and answered in only the most basic terms. I thought I was ordering tenders and would get the sauces in little cups. Apparently, though, they sauce the wings. I ordered the 5-piece tender combo and they decided which of the 3 sauces to put on them. I wish I was informed that's how they did things, as I would have changed my order. Also, it was 17 minutes from when I ordered to when I received the bag of food - far too long. The fries weren't exactly cold, but they were nowhere near hot, either. I'm not sure if this location is sub-par or if the whole chain is this bad.
The atmosphere was bad just walking in the women with braids was already mumbling under her breath and if she wasn’t in a terrible mood maybe she wouldn’t have gotten our order wrong. when we came to correct our order she started getting more aggressive and said we were lying to another customer and said we ate half of it so we should only get half, when we only ate and realized they got the wrong FLAVOR. the manager saw our work shirts and screamed out that he needed some doughnuts? He’s metal and should stop working.
I received a bad batch of wings today. Also, I ordered a 15 count, and received a 13 count. I informed the manager of the issues that I was having, with my order. He suggested that I drive back to the restaurant to return the order,before issuing a refund. I wasn't going to waste additional time,and gas to drive there. I'd rather find another restaurant to support. The employees do not take pride,in there job. It was evident, with how my order was prepared. Please refer to the photos.
Employees are extremely unprofessional and rude. I'm a dasher and am constantly getting orders from this store. They are slow, they don't acknowledge customers, and they have no customer service skills. Half the time the order is on the shelf, but you can't access the shelf and when you show them the order, they just say "ok" and don't check the shelf. They also don't periodically call out the names on the shelves, as one usually does when you have an entire lobby full of dashers waiting. I'm left with either accepting the dash and wasting my time or declining it and lowering my acceptance rate. If these are the only people you can get to work for you, what does that say about how y'all treat employees? Do better.
The people working here are disgusting! They walk around touching their hair and have the worst attitude. And when you get your order it’s all wrong and you pay extra to get not get the extra! SMH. Don’t go here .
Do not order from this location! The food was disgusting, greasy, and cold.The drink machine was not working and the workers just stared at it like it was normal. I asked for my money back and was told I would have to reach out to the general manager in the morning. I surely will. I have been to several wingstop locations and this one is by far the most unprofessional one I’ve ever been to. You have been warned!
*Update* it’s been over 2 weeks and I still haven’t received my refund for my online order. I normally would let it go and take it as a loss but the order was over $30.00. The manager asked me if he could make my food order the way it should have been. I refused the offer because it should have been right the first time. Wingstop should consider closing this location. How are you in the nice area of Pineville, NC with these ghetto employees and antics? There are so many other better-ran wing establishments in the area. Try somewhere else.
This location sucks, you’ll be waiting FOREVER for your cold meal. Good luck if you still want to eat from this particular location. They really take their sweet freaking time.
Quick Facts About Wingstop
Today
Opening Hours
| Sunday | 10:30 AM - 12:00 AM |
|---|---|
| Monday | 10:30 AM - 12:00 AM |
| Tuesday | 10:30 AM - 12:00 AM |
| Wednesday | 10:30 AM - 12:00 AM |
| Thursday | 10:30 AM - 12:00 AM |
| Friday | 10:30 AM - 12:00 AM |
| Saturday | 10:30 AM - 12:00 AM |
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