Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This is one of the worst wings stop. They are rude, play around too much instead of working. Ordered fries with light seasoning, and they had way too much seasoning. Garlic parmesan wings had way too much cheese. It's like they did it to be funny. Do not eat here.
Every online and call order I have placed on this location they have messed up my order. Not once have they ever made a correct order. Missing items, wrong flavors or etc. customer service by far the worst, unable to distinguish pickup line from general order line. When it comes to asking for a solution to a messed up order they seem to never have an idea what to do. If you order from here go on and make sure to check every detail of order or better yet just go to 8th street wingstop. Better customer and food service
Store was filthy and the manager was extremely rude. Went in to pick up an order and he blew me off, rudely telling me to get in line. After he rang up another customer, he said "the world works in lines" in a very nasty way. I tried to explain that pickup orders skip the line, he started to argue with me and said he would report me to doordash for being rude.
Considering almost every review here is about the rude manager, I'm pretty sure he's the problem.
The General Manger who did not provide me a name is a rude unprofessional joke and has no business being in this position. I called and requested to speak with a manger when the rude man got on the line I politely asked, may I have your name? His response was very rude and defensive asking me why I wanted his name without being aware of the reason for my call. While still being polite I asked if there an issue and what was the reason I couldn’t have his name, I would just like to know who I was speaking with, he said no I couldn’t have it and proceeded to hang up on me without a care in the world and no regard for what my call was in reference to. I called back and the phone was answered and immediately placed on hold, so I called again and the call was answered and i was hung up on at the same time. I have NEVER been treated so poorly for absolutely no reason by a general manager someone who is supposed to be available for this restaurant, he has no business in the position he is in and I will go as high as I can to make sure that this is reported and handled. I don’t care if you own this restaurant, I’m sure Wingstop would not appreciate being represented in this manner. I will never support this location and I will also be posting about my experience on other platforms. I have the call recorded and have record of my attempted calls that were ignored and hung up on.
After looking at the previous reviews, I’m not surprised how I was treated. DO BETTER.
I had to remove my previous 5 star review, very bad service when picking up my food. I took a long time to get it to me and it was cold on top of that. I asked for my order and was told it wasn’t ready. Sat there for 25 more minutes after the pick up time. They forgot about me and I had to ask again then they gave it to me.
This place is definitely not worthy of being open. The atmosphere is toxic!!!! I was about to put my order in through my app as I walked through the door. When I walked past the counter, a guy came out and says, "our restrooms aren't public". As I get to the restroom door, another guy is standing in the doorway or the kitchen and repeated the same thing as the first guy. I had already told the first guy, " I'm on my app presently making my order". So, I reiterate this to the second guy, who is now claiming to be the GM (general manager). This guy gets a smart mouth and attitude that is unreal to be coming at a customer that is about to patronize your business. Now, let me drop this nugget... I was only going to the restroom to wash my hand. As I come out of the restroom, and go back to the front counter, I go to offer a little advice of just having better customer service.... This same guy that claimed to be the GM starts getting even more aggressive to the point he is ready to fight. I'm going to leave it at that. But know this continued to be his behavior for about 10 minutes.
I would not suggest for anyone to patronize this Wingstop EVER!!!!
After reading other reviews, I can see now that it wasn't just me. This toxic behavior is repetitive at this establishment.
Stayed on hold for 20 min. Lazy staff when i walk in. 1stars across (A year ago.) New rating: Ever since new management (Glasses Dude. dont know his name) the wings are juicy AF. No mess ups on recent orders.
customer service is great.
This place SUCKS, NEED BETTER MANAGEMENT ‼️‼️ if I could rate a zero ⭐. Made an order to dine in, had been sitting at our table watching people that was behind us eat and leave. They did not have a call in order, I was standing there when they ordered. After watching people eat, went to see what was up with our order, ???? can't FIND our TICKET‼️I ask to speak to the manager, to see about what he's going to do about it. After giving them our print out of our food, finally received it. Told him it was almost an hour since we ordered, noticed everyone else eating and leaving, he proceeded to me, they had online orders, LIES, and told me I haven't been waiting no hour for food. Instead of listening to his customers, and trying to keep customers he wants to ARGUE ‼️ If I hadn't went up there to check on my order, I would have never gotten it, DUE TO MY TICKET BEING LOST‼️ONLINE ORDERS DIDN'T HAVE ANYTHING TO DO WITH YOU NOT HAVING MY ODER MR. Manager ‼️
After leaving the, my friend said the person apologized to him, it was her fault. She was new and forgot to push the button for the order to be sent to the back. If the MANAGER would have did his job, instead of ARGUING with a customer, he would have known that.
Far as the food goes, half of my wings was dried out and old like they were recooked chewed on them like forever and half was fine.
Such a waste of my money and lunch break.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 11:00 PM |
|---|---|
| Tuesday | 11:00 AM - 11:00 PM |
| Wednesday | 11:00 AM - 11:00 PM |
| Thursday | 11:00 AM - 11:00 PM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 11:00 PM |
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