Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
We ordered takeout four weeks ago and the quality of our wings and chicken sandwich fell way below fast food standards, but worse than the food was the lack of customer service from the employee that represents management. Keep in mind that corporate Wingstop as well accepts no responsibility in the lack of customer service when an individual restaurant fails. I have photos as proof of our over seasoned wings sitting in less than one half inch of oil and a chicken sandwich sopping in sauce. The food was thrown out. According to the manager, I believe after asking him no less than five times for his name was something like Julem. He stated because the food was not returned immediately that he would not compensate me at any level. I do not return food immediately because the persons that created the order would be the ones making a reorder. Also, it was late on a Saturday night and I was not going to drive once more to the restaurant. All I wanted was maybe an apology at the very least or perhaps a 10% discount on my next order. Instead the manager had no interest in taking responsibility and corporate sends him another email to follow up with me of course he never did. Extremely disappointing. I will continue to share my bad experience with my friends and family and will discourage them from patronizing this particular Walnut Wing Stop location if they are craving wings and have the desire to eat at this overpriced business lacking in customer care.
Title: Disappointing Experience with Customer Service
I recently visited Wingstop and had an unfortunate encounter with a staff member named Diana. We ordered just a few dip sauces, but to my surprise, we were charged an outrageous $12.54 for them. When I tried to address the issue, I was met with a rude attitude instead of assistance.
I understand that everyone has off days, and I truly hope Diana is okay if she's going through something personally. However, bringing that negativity to work affects customers and the overall experience. A friendly and helpful attitude goes a long way in customer service, and unfortunately, this was not the case.
As a regular customer, I expect better service. I hope the management addresses this issue, as it’s important to maintain a positive and respectful environment for everyone.
Food was below average compared to different locations, the wings were not cook well and over cooked with less sauce. Disappointing, was really wanting to like the food here. The sodas machine does not have good carbonation. The bathroom was dirty and no paper towels and this place does not accept cash over $20 dollar. Parking is easy and free at least.
Warning: Do not buy wings or food here!
(-)5 stars. Worst f-n Wingstop I've been to.
Wing sauce spread over all of them.
Large fries came with 10 ea. Soggy and broken fries. Customer service: none. I was ignored when requested more fries.
I was actually impressed by how gone these workers are. Not sure if the owner purposely only hires guys with 2 brain cells or if it’s just a coincidence. Owner if your reading this if your not going to pay them good please at the least provide espresso for them or maybe some type of Methamphetamine. Place is an absolute dump. Never didn’t believe I would actually take time and write a horrible review like this for a restaurant. I blame the owner not even these guys because within 0.4 seconds I could had told you these guys are fried and wouldn’t hire them.
I recently visited this Wingstop in walnut ca and the experience was the worst. First the girl in the front taking orders is extremely rude when I walked in and told her I needed a min to order she walked away and started laughing at me with her other coworkers. Second when I told her I was ready to order she rolled her eyes at me and was giving me attitude while she was taking my order . Third I waited more then 45 mins for my order and I only order 6 piece combo . When my order was ready I asked her if I can get a side of seasoning for the fries I told her I would pay she then walked away and came back with it and threw it on the counter .
The service is horrible, but it’s just like any other wingstop. I usually do ubereats, but when I go in store the service sucks! Parking is also hard to find here.
Whoever wad working tonight. The food was well seasoned ant delicious. I always order Lousiana rub and sometimes it's very light. NOT TONIGHT!!!!.
The cheff seasoned my food to perfection. I will make sure to order next week. Hopefully the same cook works!!! THANKS GUYS!!!
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:30 AM - 12:00 AM |
|---|---|
| Tuesday | 10:30 AM - 12:00 AM |
| Wednesday | 10:30 AM - 12:00 AM |
| Thursday | 10:30 AM - 12:00 AM |
| Friday | 10:30 AM - 12:00 AM |
| Saturday | 10:30 AM - 12:00 AM |
| Sunday | 10:30 AM - 12:00 AM |
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