Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
I have always loved ordering from our local Wingstop because the food is hot and delicious! Although, the past two times I've ordered, the food was subpar at best.
When I ordered on 07/24/24 my chicken was undercooked, greasy, essentially sauceless, and inedible. I ended up having to order dinner again from a different place. It was that bad. Even after I tried to save it by dressing it up with what I had in the fridge.
Then, I ordered again on 08/02/24 thinking the last time was a fluke. When the wings arrived I could see that they were actually cooked which was great, but everything beyond that was horrible. The grease at the bottom of the containers outweighed the sauce by far. No care was taken to make sure the wings were fully sauced. The result was messy, greasy, and pretty gross.
I cooked wings for over 7 years (2 of which I managed a wing place), I and know exactly what is going wrong. Whoever is cooking these is not fully draining them and then placing them directly into the togo containers from the fry basket instead of using a transfer bowl. This is causing the grease pools in the bottom of the container. Then they are drizzling sauce over top of them while inside of the container rather than tossing them which accounts for the lack of sauce coverage.
When the wings are not drained properly and left to hang in the basket for a few seconds it makes it impossible for them to properly soak in the sauce. On top of that, if the wings are not actually tossed in the sauce, it won't ever stick to it properly anyway.
This is obviously a product of laziness or being understaffed. Changes need to be made in order for me to ever want to spend my money there again. I would rather wait an extra 30 mins for my food than have it arrive in such a state. I used to always tell my kitchen not to sell anything they wouldn't be happy to receive. If your kitchen staff can 1000% say they would eat the trash they are sending out into the world, they need to get new standards.
Pictured are the grease pools in the bottom of the containers.
Food is descent but employees do not care, they are very rude and unprofessional. The owner should fix this, but hasnt done anything about it. They need better training, the customer service is terrible. Employees walking in and out smoking weed, blasting music that is should not be heard by customers. They are unbelievably rude judging by these reviews it seems to have already cost a lot of customers to quit coming to this location and they will continue losing service at this location if the employees are allowed to keep acting this way.
Made to leave and continue waiting outside for food for almost an hour. Offer to make bad service up was order of fries. Haven't been back for several years. Haven't had anything good to say about establishment since then either.
Wings were good and fresh. My order was done at the promised time, staff was friendly and all busy working to complete orders. Restaurant is clean. Great location for wingstop!
Ordered online and picked up at the main street location. Was told that everything was in the bag. Normally, I go through and check everything, but it was a larger order. I get home and the order was incomplete. I called back and the manager told me she can't give me a refund since it was an online order.
I understand things happen, but it's a how a business responds to these issues that makes me want to go back or not.
My first visit to Wingstop was very nice. We had a walk in to go order. The ladies who served us (Janaiva and Karislyn) were very sweet and helpful. We ordered the 15 split combo order because I don't eat bone in chicken but my boyfriend does. We tried the Hickory Smoked BBQ sauce. It had a little kick to it. The combo came with fries and a 22 ounce drink. Our order came to $20.21. It took about 20-25 minutes for us to receive our food which is fair.
The fries were fresh and delicious. The chicken was very good and saucy. I wish the boneless wings were bigger, but that's my own fault for not going with real wings at a wing restaurant.
Due to the pandemic they do not have eat in seating. They only do takeout and online orders. I want to go back again sometime when we're in town. The next time I want to try the Hawaiian sauce.
I most definitely will be back. Everyone should give Wingstop a try.
Order food from the website to have it delivered to our house. Everything was wrong with it. So we called them and tolded them we ordered off the website and they said to call doordash becausewe were gettingit delivered through them. So we did they did a reorder for us. Waited an hour then it got canceled. My husband called them again and ask why was our order canceled. The girl on the phone said if you don't pay or if we don't have items we can't make it. Remind you that we called earlier and told them that we order off the website. She could have tolded us that they don't have an item for our order. But she wanted to be rude and tell us to bring the food back and they would remake it for us. Mind you it had been 2 hours and my 4 year old was hungry. She didn't apologize and we were confused because we have always been told that they are not to take food back once it has been transferred to another hand. But all in all. Food was incorrect, rude people, and had to wait 2hurs for our food. That we did not receive.
Pre-ordered 100 wings to go for my wife's birthday party. Weather took a bad turn and it started raining and got really cold, so I asked them if there was any way we could have her birthday party in their store, and they said yes! They all went above and beyond to accommodate for all of us. Friendliest employees and manager! She even threw in a bunch of brownies for all of us!!!!
Quick Facts About Wingstop
Today
Opening Hours
| Sunday | 11:00 AM - 12:00 AM |
|---|---|
| Monday | 11:00 AM - 12:00 AM |
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
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