Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Ordered ahead of time since I only get 30 min for lunch place was empty still had to wait on fries. The guy messed up instead of making fries for two orders he needed to fill he shorted both of us. Then I get to work open my wings and they’re swimming in butter oil, no lemon pepper in sight.
I ordered delivery for an 8 piece buffalo mild combo and everything was fine except my wings… They didn’t have any sauce, just grease. I called to weigh my options and the only thing they offered was for me to go in so they could take a look. Obviously I was bothered considering I paid for it to be delivered and now I’m spending more money in gas to go get my order corrected… OR SO I THOUGHT. I went in showed them the food and all they did was tell me that this is mild this is mild! They didn’t offer to remake it, but they offered to show me their signature hot sauce! So 1)I wasted gas, 2)By the time I got home everything was cold and my drink was melted anyway, 3)I wasted money on the order itself bc I’m not eating basic COLD chicken
I am freshly postpartum and we just moved to the area and WOW I literally just wanted a hot meal from one of my favorite places.
Do not go to this wingstop if you value customer service, this location has none. My order number was #8929036118 for reference. It was an online order. We were missing a large ranch and had requested extra seasoning on the fries and there was none. You guys I was on hold for an entire HOUR, unbelievable. I spoke to an associate named Katherine and she was not able to help because she said there was no manager on site. She then proceeded to tell me I could call Monday through Saturday when a manager is available. I called today and spoke with a manager named Chris, he has no mannerism of what customer service is. I explained to the gentleman about the order and he said in order to process a refund I would have to drive to the store, not only do we live about 30 minutes out but I am also 6 weeks post partum with a newborn so I cannot do that. I asked if it would be possible to get refunded through the phone and he said I quote “no I cannot do that where have you ever heard of that” in my head I’m thinking ummm a lot of places do refunds over the phone? He said it in a rude tone so I asked him if I could have the number to corporate and he provided it to me and I gave them a call and waiting to hear back from them.
i waited almost 10-15 minutes just for somebody to take my order, workers are all guys they will just look at you. I ordered a 4 piece hot honey rub tenders but they gave me original hot or hot buffalo flavor idk!!!! Waited for 20 minutes, and gave me the wrong order. YALL KNOW BETTER!!!!!!!!!!
was placing order on app but couldn’t cause i had cash so went in to get gift card and manager said they couldn’t sell gift cards because they’ve been scammed before. when clearly on the website says you can go to any location to buy one. just crazy. kept saying they don’t have them. you have them, you just don’t want to sell them. which is dumb. eaten here a few times and wasn’t that great but it’s the one on the way home.
Went to get our food today and Kelly was on top of his game. Appeared to be training and just did an amazing job! You need more like Kelly in the service industry. Gladly tipped because of his excellent attitude and service!!
Man I hate giving bad reviews , but after 9 pm this place sucks. It takes 40 minutes for an order. Most the people who work there are rude. You have to have pride in the position God bless you in at any level in life. And that's the issue. The wing stop right up the way is 10 x better. I will be making the drive from now own.
My husband placed an online order and one of the items were missing. I called and talked one of the ladies at the front. They asked the cooks who told them that I had to bring everything back. I was told that the order would be remade. I drive back up there only to have additional fries made and the missing order. The ladies at the front is why I am giving a 2 star. The ones cooking were playing a lot. I got what they missed and the extra fries but the rest of my food was cold. We already started eating when I called about the missing items and I had to take the food away from my children to drive back up there for them to give me what was missed. They wanted to give me store credit but we don't eat here usually. I can see it will not be often at all and will check the bag if we come back.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 11:00 PM |
|---|---|
| Tuesday | 11:00 AM - 11:00 PM |
| Wednesday | 11:00 AM - 11:00 PM |
| Thursday | 11:00 AM - 11:00 PM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 11:00 PM |
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