Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
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Sports
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Management and staff are always friendly! Recently I made mistake on my order and got the ATOMIC HOT ???? Wings vs the Atomic and they replaced it for me! Great service and food!
Last two times I've ordered from this location the fries have zero seasoning. Asked the cashier today and she said that they were running out and trying to preserve it. Sounds like a supply chain issue or poor direction from management/ corporate. Do better Wingstop.
Lets start with positive feedback first. Customer service is always great. Always quick to help and have great attitudes. So thats a plus. Now for the negative I've gone to this location 4 times for pick up orders and sadly each time my order is wrong, cold, or messed up some how. Not sure what's causing this issue but it's always something wrong with my to go order. I have yet to dine in here so they might be better, but to go orders not so good. Most of the time my order is usually not correct by either, wrong sauce, no sauce, or not enough sauce. Along with even getting boneless wings. I know they are small and weird wing to order but if paying almost $17 don't skimp on the number of wings. Its already a small order. Order 10 count looked like chicken nuggets and was missing 2. And for the fries they never taste like the other wing stop location. Either taste old, no sugar, or whatever is put on the fries and even if I sit outside and order to go and walk in, they are always cold. So unfortunately have to give this place a 1 star. Will probably not be going back. Definitely will make the extra drive to go to another location, that always does a great job on to go orders. If you order to go here check your food before driving off.
Ever since I visited this store April 16th the quality of food and service hasn’t been matched by any other store! Rose is the cream of the crop and is a gem! Food was piping hot, well seasoned and definitely filling. Never lose Rosie she is the best!
These people can never get an order correct. Every time we come here, they forget something from our order. And we do not place big orders, we order for three people. They tell us we have to drive all the way back to the restaurant to correct our order, they will not credit us what they forgot. They do not apologize for the inconvenience, they are downright rude when we go back to get the rest of what we paid for. Definitely going to look for another wing place, I don't care if it's a further drive, if I only have to drive there once per order.
I ordered 25 boneless wings on Uber Eats and the chicken looked synthetic or it was freeze dried for a long time. Nobody in my family could eat it because it didn't taste right and I tried myself but gave up and threw most of it away. It was such a waste of money and uber eats only kicked back $2 in uber eats credit for my next order. Wing Stop also messed up the bbq boneless wings order and have no idea what they gave in its place. It's as if it was bbq originally, but then someone used paper towels to wipe it all off. Can't trust ordering from wing stop again.
Don’t bother ordering food from here, they’ll probably just mess up your order then give you the run around.
I’ve only order from this WingStop 3x and 2 out of the 3x the food has either been bad quality or a different order entirely.
I ordered 10 classic wings cause I HATE boneless wings and will NOT eat them. But what do you know!? They gave me 5 boneless wings which I threw away. I was so HEATED because I had been ordering from WingStop every week since the free delivery Wednesdays started but since ordering from this restaurant it’s been an unpleasant experience.
I called and spoke to Benjamin who said he’d have my order redelivered that night since there was still an hour and a half til closing and I had been looking forward to this meal all day. I called back 30mins before closing and Benjamin had forgotten about my order. At that point he offered a refund and I accepted thinking they were finally going to make this situation right.
WRONG!
It’s been a week and I’m still being given the run around. I’ve reached out to corporate at this point because I’m just so disappointed in the service at this restaurant. If you want to maintain your love of WingStop, I’d avoid the Bulverde restaurant altogether!
Paid $50 for an order just for them to forget my drinks and be rude about it didnt to much care for the drinks until I called and let them know and they was unapologetic about it !! Will never shop at this Wingstop again
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:45 AM - 12:00 AM |
|---|---|
| Tuesday | 10:45 AM - 12:00 AM |
| Wednesday | 10:45 AM - 12:00 AM |
| Thursday | 10:45 AM - 12:00 AM |
| Friday | 10:45 AM - 12:00 AM |
| Saturday | 10:45 AM - 12:00 AM |
| Sunday | 10:45 AM - 12:00 AM |
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