Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Dessert
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
If I could give this location zero stars I would. My husband and I placed a 30 piece order with fries and when my husband picked up the order only 10 wings were in the bag. When we called about our order not being complete the manager argued with my husband and wasn’t willing to refund or give us our full order (the 20 missing wings) my husband went down there and the same thing happened the manager just argued and wasn’t willing to do anything about our missing food and was trying to say I’ll meet you half way and give you 10 wings. We didn’t get a refund or our food. Do not come to this location horrible!!!
Crazy to find out the rude employee handing out food is your manager! Believe his name was Matt. Handling food after money, on his cell phone and not once washed your hands. Then handing food out like you hate everyone for ordering ... lf you hate your life that much why even show up to work! Top it off I get home foods cold and not all there. Last time I come here that's for sure!!!
I ordered delivery on oct 9 at 5:30 20 wings to be exact. The delivery order was missing food when it arrived. I called Wingstop on Florida ave explained that we were missing food.
They said they could get us the missing wings but we would have to drive there to pick them up. The purpose of the delivery is because I cannot drive to the store. The employee showed no empathy towards the situation and I had to ask for a refund. He could not tell me how I could check to see if the refund would arrive.
This would not be a problem if our wing expert "NAE"would serve my order correct. Do better next time.
Very filthy, trash all over the bathroom. Sticky, dirty fountain drink area. Open to cross-contamination. Trash in the restaurant on the floor. It never gets mopped. Tables are filthy, breading ground for bacteria! Workers are lazy except the girl register. Delivery drivers have to fill the customers drinks, when they have a fountain drink machine behind the counter in the kitchen area..lazy! Needs new management team. The staff is probably eating the customers missing food lol...
I mobile order, said it would be ready in 17 minutes! 38 minutes later!! One person at the register one person employee got there was chopping up with supervisor, 10 minutes later decide to ask people for pick up order names when I gave them mine they had realized it paper had ran out. Supervisor could have jumped in to help some of the pressure of the customers the flow going!!!!! First and last time and last time I will buy there
Absolutely horrible experience!!! It is the second time we order through Uber eats, and when we get the order , there are only 8 wings instead of 10.
I called to speak to the manager on duty, when a voice sounding like a young man picked up the phone. When I asked for the MOD, he kept asking what I wanted and he was the MOD. I asked 6 times for him to identify himself ( customer service 101) and he refused in a very rude manner and attitude. I notified him I would be escalating the issue to corporate not only about the missing items in the order, but especially about his atrocious behavior. He proceeded to laugh and make fun of whatever was happening rather than apologize or attempt to rectify the situation. I did alert him that my cap was also being recorded on my iPad, and all he did was laugh. The MOD on duty picked up this call in the Hemet store at 2 pm, on Sunday the 21st. I will continue spreading all the negative reviews about this store on every platform, I will file a complaint with corporate, and if need be, I will also file complaints with the consumer affairs or whichever business body would have some type of oversight because when I pay for an item and I do not receive that item, this constitutes theft. This store stole my money and did not provide the full order I paid for. I let it go previously when they messed up, but enough is enough.
Ordered the 10pc classic wing combo half original half Louisiana dry rub. ( Both pretty good ) also got some bayou BBQ tenders ( just ok ) and some voodoo fries ???? ( really good ) just a little under cooked
Would definitely come back even though it was super busy I still got my order in a decent amount of time the employees were extra friendly and the prices are fair
Did not care for the biscuit
Very rude staff. My bf ordered dinner here & received the absolute worse customer service you can think of from Erwin.Needs a whole new staff asap! Unacceptable behavior!!
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:30 AM - 12:00 AM |
|---|---|
| Tuesday | 10:30 AM - 12:00 AM |
| Wednesday | 10:30 AM - 12:00 AM |
| Thursday | 10:30 AM - 12:00 AM |
| Friday | 10:30 AM - 12:00 AM |
| Saturday | 10:30 AM - 12:00 AM |
| Sunday | 10:30 AM - 12:00 AM |
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