Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I was sooooo excited and got home with my large range (double checked the receipt) actually being five small blue cheeses and im honestly so upset lol. I checked everyone and they full of freaking tasteless chunks ... that cant be the ranch. No seasoning or flecks Yall hurt me forreal with this one. Costs are too high to be playing with people's money and time like this . I tried to call and the phone line disconnected.. now please tell me what I'm supposed to do with five things of nasty chunky cream and some naked fries.
The GM Jonell, was so nice. Her customer service is superb. Kudos for charging management. You have upgraded professionalism, and I delighted to be a customer again. Thank you!
Y’all this place is ROUGH! Do not go to this place. A bunch of teenage boys are running the place. They don’t clean ANYTHING. The drink machine, condiment area, floors, counters, bathroom, everything is dirty and sticky. Hands down dirtiest place in Cartersville.
If I could give zero stars I would. Wingstop has always been my favorite wing place and when they opened the location in Cartersville I was so excited. But after witnessing the complete chaos of this place I will never go back. I placed an online order to be picked up in 26 min. I get there and there is three other folks waiting for their order and I ask one of them, he said I’ve been waiting for about an hour. I waited because my son was really excited for wings. They have multiple employees working with no direction. Food is being prepared and then left there and ultimately forgotten because nobody is paying attention to what they are doing. So much food was thrown away because of that. Like so much. Nobody is working the register. No body comes up to you when you walk in to help you. The music they play was so loud and vulgar when it’s supposed to be a family restaurant. Out of all the kids working, about 6 of them, only 1 wore gloves. There’s a kid with long hair and no hair net and he’s playing with his hair and then preparing food!!! One of the young ladies is reaching into her shirt and scratching herself self and then preparing orders!!! And to clean her hands she cleans them on her sweater!!!! I finally got my food and I get home and I lost it. I ordered all flats and I didn’t get all flats, no big deal but as I’m eating a French fry I see the longest black hair entangled in fries!!! This is just horrible!!! I tried calling the store to speak to a manager for a refund and no answer.!!!
We love WingStop for the food, but the service and atmosphere need some real attention. The staff are young and seem kind, but they need some real training on how to deal with customers and cleanliness. The atmosphere is just dirty. It looks like it hasn’t been cleaned in about 6 months.
Had trouble ordering on app so went in store to order. After sitting inside for 20 min asked about order. Manager said they were really backed up and had not even dropped the chicken for it and had no idea how long it would be. When I asked for my money back she was rude and then wanted to argue that it would probably be about another 20 min.
First time i came i asked for boneless they gave bone in, no issue wasn’t that big of a deal.
second time i came one hour went by they finally handed the food and more then half of my order was missing. i got 3 combos only received one. another hour is about to go by and still have not received the other portion.
Placed a pickup order and 6:15pm was sent an email that it would be ready in 21 mins. My husband went 30 mins later and the order is still not ready. The person at the counter said it should be ready in another 30 mins but didn't want to give him the won't amount of time because it may still not be ready by then. It shouldn't take over an hour to receive an order especially when you gave a 20 min window for it to be ready. I will never go to Wingstop again because this isn't the first time. Every location I have ever been to has done this which is why I haven't been back since 2020.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
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| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 12:00 AM |
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