Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Tourists
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
No management at all at this location. They should close it until they find adequate management. People behind counter on phones, no one seems to know how to keep the orders in sequence. They gave me the wrong order completely. Child employee said that he could only give me more wings instead of a refund or attempting to give me the order I originally placed. I stood there until he figured it out. DO NOT WASTE YOUR TIME
Such a great team and the food never disappoints! They were busy when I came in but they handled it really well and I think others customers noticed too. I know how hard it is to work in food/service so I appreciate and respect the good vibes coming with my food!
I placed a larger order and they forgot my 10 piece bone-in hot honey rub and I called 5 times to see if I could at least get a refund and it said they were busy every single time.
I placed an order online from my office at 1:13pm ona Friday. I got 10 wings (half lemon pepper and half garlic parm). I also got celery on the side. The total was $14.71. I rounded up and donated rest to wings charities.
The ETA for food being ready was 13-18 minutes. My office is 8 minutes away. I arrived around 1:27pm. They have a sign on the door for no public restroom, which I assume means for non customers but unclear because they have restrooms present that wasn’t blocked off or anything. I peeked in the restroom and it was clean for the most part.
I was told my food would be a few more minutes. I was somewhat surprised. It wasn’t busy at all. While waiting, I noticed they were training someone. It sounded like mistakes were being made too, which is normal. It did start to get a little busy while I waited.
I didn’t receive my food until 1:35pm. In the car, I checked my food. I noticed there was liquid in both of the wrappers I went back inside to ask because they both supposed to be dry rubs as I wanted carb free. I was told they Toss the wings in a homemade sauce before adding the seasoning for it to stick…. that’s not dry rub. lol. Secondly, it don’t look like it did any sticking. I asked about the sauce and they made it in-house. Essentially it was just butter and spices, according to them. They offered to remake it but if it took over 20 minutes to make this, I wouldn’t have the time to wait as I had to get back to work.
When I got back to the office to eat, the wings were fine but the seasoning were in the liquid, lol. But the lady said the sauce was supposed to make the seasoning stick ????. I also only had 4 lemon pepper wings. So yeah, they were slacking. I don’t think I’d return to this location in the future.
I placed an order to be delivered, and I thought I had put the wrong address, so I called the location like 10 times and didn't go through, so I went to the location and they told phone don't work. The food was good, and it was just the inconvenience of the phone.
Customer service at this location is absolutely atrocious. Every time I come here I get ignored and employees will just walk away from the register to the back without even acknowledging you. They will literally sit there on their phones in front of you and ignore you.
They can never complete orders on time. Frequently I place an order with a 20 minute wait time, show up about 25 minutes after placing the order and still end up waiting another 10-15 minutes for them to finally give me my order.
Once I gave an employee my name for an order and they said they were still making it. After waiting for 15 minutes another employee asked me for my name again, and handed me my order that had been sitting on the shelf the entire time.
What happened to customer service?
Placed an order at 9:30 PM online. Said Uber driver picked it up and then said Bobby delivered it. I was standing on my porch no driver came or drove down our driveway. I called driver he said “someone changed the delivery location” how is that possible. On the wing stop site it says I have to call them to change anything. Never did. I texted the wingstop…no response. So for the past 25 minutes I have called wing stop every 15 seconds. I get a message everytime that says…we are on the phone with a customer please hang up and call back. What?? It seems like they have just taken the phone of of the hook. I see they only get a 3.3. Will update based on whenever I am able to get through. Btw, the app still says that my delivery location is my house…so the app does not know about a “change”. So I paid for the meal, delivery, tipped driver ahead of time and rounded up for the wingstop charity. I have dialed the number 76 times and I just get told to “hang up and call again”. Wow.
Waiting a while for my order, which, wing place, expect that to happen. Ordered 8 wings combo which is like 14$ and only got 6. The six wing combo is like four or five bucks cheaper so that was annoying. The chicken sandwich is boring, literally a filet and buns, and even then the bun was stale because it was as hard as a rock biting into it. So driving home for this pick up order was NOT worth it.
Quick Facts About Wingstop
Today
Opening Hours
| Sunday | 10:30 AM - 11:45 PM |
|---|---|
| Monday | 10:30 AM - 11:45 PM |
| Tuesday | 10:30 AM - 11:45 PM |
| Wednesday | 10:30 AM - 11:45 PM |
| Thursday | 10:30 AM - 11:45 PM |
| Friday | 10:30 AM - 11:45 PM |
| Saturday | 10:30 AM - 11:45 PM |
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