Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
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Sports
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Ordered ahead for my lunch break told me it will be 20min gave them 30 went to pick up my order and they said it wasn’t ready had to wait for another order ahead of me. What’s the whole point of ordering ahead if I still have to wait if you’re busy just say that and I’ll understand. Asked for a refund and they are incompetent and took long giving me that to. Do better and remember the fundamentals of service. Very disappointed
Today 4/20/2024 I put in a order here in Porterville at the local Wingstop and this is the garbage they gave us 2 wings and the rest drumsticks with no seasoning for a 15 piece combo and the fries just like the picture were shredded fries and nothing was seasoned proper. I'm hoping corporate works on this beacuse this is horrible service and food is terrible and not worth the purchase or being a loyal customer like I once was. This time will definitely be my last purchase from any Wingstop they are no longer worth it????
My family ordered food for dinner and there was a mistake in our order. We only realized this once we drove 20 minutes to our home. We called and were instructed to come back with the bag of food. After waiting on hold for 15 minutes my kids were hungry and ate. When we arrived the cashier was nice but the lady in the kitchen was so rude to her and never spoke to us directly. She went through the bag and spoke loudly. We got the bag back with the missing wings but she had thrown out the fries and corn and consolidated the rest of the wings. This was such an unpleasant experience I felt so bad for the cashier that I didn’t want to make it a bigger deal at the time. This was poor customer service to say the least. I really hope she was not the manager, she seemed like a disgruntled supervisor who does not know how to talk to people. I am definitely not returning to this wing stop.
Every time I’ve ordered for carry out on the app it will say that my order will take 30 minutes to complete. That’s fine I’m cool with that. But when I get to the store to pick up my order my order is not ready and I end up waiting another 30 minutes. Making that a full one hour of waiting for my order to be finished.
Order took an hour over estimated time. Arrived and then waited an hour over the estimated 38 minute wait. Employee quoted me they were 15 minutes behind when I first arrived…would appreciate honesty not a bogus estimate.
I work night shift and decided to order lunch at 11:00pm. I called in and spoke with Denise. I said I know it's late but I have a 30 min lunch and I need my food to be ready when I get there. When I got there needless to say my food was ready!!! I was having a long night at work. This just made my day! Denise, Thank You for going above and beyond.
Even though the app says the order is ready or it will be ready at a certain time. We still have to wait an additional 30 minutes to 45 minutes for our order. Theirs a sign that says "GET WINGS WITHOUT THE WAIT" that's a lie ‼️. Not the first time too it's every single time!
The staff really handles the rush hours! Super kind staff just wish people would be more understanding towards the staff. Overall great food and customer service
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
|---|---|
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 12:00 AM |
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