Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Ordered online 9/20/24. Order would be ready in 30 min. Got there, and it seemed like it was busy with takeouts. The restaurant was filthy. Right away, my vibes of this place kicked in. I look around and the first thing I see is the fountain machine just loaded with ice sitting on the tray, melting to the floor. Hazard for someone to slip. The counters were filthy as well. I asked one of the young men to give my a bucket or something so I could pour all the laying on the tray, he looked puzzled. Instead he gave a cup and started to fill it up with ice dispenser. I said, son this needs to be cleaned and properly disposed of.
Proceeded to give my name and was told they were bagging it up. 15 min goes by. Walked up to the counter and spoke with Alex, he said he was manager on duty. Told I wanted a refund because I waited for the 30 min, estimated wait time.
I was told, they can’t issue online refunds. They have to take a picture of the receipt, text it to the owner, and wait 14 days for a refund. I demanded a cash refund since his non-sense reason was insane. I told him give cash instead, he said I can’t.
What kind of operation is this?
They did finally get my order ready 50 min. Later.
One question to the owner. How are you profitable? 2.3 stars.
My fault for not reading the reviews. Many unhappy customers. You should spend time and fix all these issues of time management and wrong orders being filled.
The food is good. Will never eat at this location again.
Ordered online, showed up to get my food was the only one standing at the counter, wasn't acknowledged for at least 10 minutes. Once the young lady asked my name I was told they were still working on the order. Finally got my food and they put way too much lemon pepper on the wings. They were too salty and too sour I couldn't even finish eating. The fries were also soggy. The young lady that worked there was very pleasant, the food was just horrible.
Sydney was so polite! She greeted not just me but everyone that walked into the establishment! She convinced me to take the survey! She was so professional by asking, “Hi, are you picking up or placing?” She was pushing the surveys out after every transaction! She is truly amazing and she made my experience even better than any other time I’ve visited this establishment (location).
Placed an order online took over an hour even when they said the order was complete which it wasn’t . Poor customer service. Workers just standing around not doing anything. I work at a fast food restaurant never has it ever taken this long without any type of reassurance.
The best Ranch dressing I've ever had!!! They were super busy the day I ordered, I asked for extra crispy and they were not. I've ordered on the past and they made them extra crispy, so must've been an off day. I'll still go back. The fries are really really good too. My daughter likes the saucy boneless nuggs BBQ. Kinda pricey but the food is good.
Somehow it takes 8 people over an hour and a half to pull 20 hot wings out of a fryer and dip them in sauce. Wings are pretty decent if you can ever get them, but you probably won’t. Don’t order there unless you are a masochist, matter of fact just don’t go.
I'm not sure who was managing the store tonight, but it was awesome! Plenty of BOH staff and FOH staff! Everything was stocked and looked cleaned! I ordered online and it was completed on time! The food was hot and fresh! The staff were extremely nice and it was super busy! Kudos to the manager and staff! Tonight was rocking! One happy customer came in tonight! :)
First, off I want to express concern with the crew handling food with no gloves or hair nets. Second, of all this is by far the worst customer experience ever! Placed an order of 20 piece wings at 7:35 pm and didn’t receive my food until 8:20 pm. I believed that this location pushes out the Door Dash and Uber Eats while the walk-in orders get pushed to the back of the line! Third, the dinning room was disgusting, despite the fact that cashiers are not busy and standing with their arms crossed!
Quick Facts About Wingstop
Today
Opening Hours
| Sunday | 11:00 AM - 12:00 AM |
|---|---|
| Monday | 11:00 AM - 12:00 AM |
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
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