Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Dessert
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Best WLM Reviews
Wings were hard, fries were cold asked for them to drop fresh, time I had to wait for my food was over an half our, I was the only one in the store. Then when I asked how much longer would have to wait one cooked made a comment hat I was not waiting has long as I was. The other young lady was nice. They need to know that the customer is always right and no back talk bad for business. I know this is happening a lot because of their ratings 2.8
The food is cooked fresh so it takes a while to get it. I once waited up to 40 minutes but, it was crowded. The workers are fairly young, maybe high school and are as friendly as high school kids can be. They have not been rude to me and have always been attentive. The parking lot however is terrible. Worse than a Wawa parking lot.
This place is the worst. I wish I had read the reviews before walking into this establishment to order a simple combo. It took a long time for my food to come out, especially considering they deep-fry everything here. The customer service was okay; it wasn’t great, but I understand how challenging it can be to work in fast food. However, what really upset me was how unsanitary the place was. Nobody washed their hands. There was one girl with pink hair who was squeegeeing the floor and then proceeded to walk back to the kitchen to help process food orders for customers. The two gentlemen back there weren’t wearing gloves, and one of them was chewing food before putting on gloves. That’s how I knew this establishment was not clean at all. It was such a poor experience, and after waiting for my food for 20 minutes, I didn’t even eat it. Instead, I gave it to a homeless man outside the establishment so it wouldn’t go to waste.
I ordered lemon pepper all flats then when I got my order no seasoning
Huge shout out to Samir, Emile, De’Anthony, Jason and Justin for providing an amazing experience! I had a hectic day and they went above and beyond to make sure my day ended on a positive note! My food was hot, fresh and order was accurate. I will definitely come back to this location in the future! Restaurant was also kept very clean and organized too.
Someone stole my DoorDash order so I called and talked to the manager De’Anthony. He was super chill and helped me figure out the whole thing with DoorDash. Grateful for him????????. Praying my order doesn’t get stolen again.
I was debating on where to go for lunch today since I took off for my birthday & I decided to I wanted wings. Since I was really starting to get hungry, I thought I’d get some pretty quick service for some wings since it’s during the day at Wing Stop on Cottman Ave. (My first time having actually.) I went in and ordered my food. I was told 20 minutes. I sat at a table & waited 40 minutes before getting up and asking about my order because I noticed a few other customers already gotten their food . When I did, the “girl” that took my order then gave me an attitude-type look ???? & went to go whisper to a coworker, then her coworker looks at me, & then they started snickering and looking up at me, like I didn’t know they were talking shxt. None of them took any accountability or offer any apology to what even happened. That’s when I got upset & told them that I didn’t want my order anymore & that I’d like a refund. I was then told that the manager needs to call back to process a refund. So just as this happened, a new customer lady came in and ordered her food. As I stood on the side for about 5 minutes, that lady had her food & I was just getting my refund processed by the third worker on shift at the shop. Not sure why none of the cashiers working that shift were unable or trained to process a refund, which seems like inadequate training from my perspective. Also, they have an Alexa hooked up & playing any old music they felt like, which feels unprofessional and more like a hangout spot & less like a productive work environment. Absolutely disgusted with how I was treated today & honestly, it’s not fair. & I will NEVER ever go to this chain ever again. Happy birthday to me, right?! ????
*Also, since WS dropped the ball so hard, I came to Millers Ale House - a sit down restaurant - & was happily served my chicken Zingers in less than half the time I was waiting at WingStop. Don’t waste your money, come get you some real service & food.* ????
Music is loud and I could barely hear the person taking my order. I placed my order to dine in, $17, I was asked for my receipt 5 times over the course of 30 minutes. This was weird to me since I was just patiently waiting for my order.
After waiting 30 minutes I was told my order would be done in 7 minutes, at that point I asked for a refund. I was told they needed the regional manager to authorize a refund.
Never going back.
Quick Facts About Wingstop
Today
Opening Hours
| Sunday | 11:00 AM - 12:00 AM |
|---|---|
| Monday | 11:00 AM - 12:00 AM |
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
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