Wingstop Info
Amenities
Service options
-
No-contact delivery
-
Delivery
-
Takeout
-
Dine-in
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Comfort food
-
Late-night food
-
Quick bite
-
Small plates
Dining options
-
Lunch
-
Dinner
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
College students
-
Groups
Planning
-
Usually a wait
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
Parking
-
Free parking lot
-
Free street parking
Best WLM Reviews
I ordered a chicken sandwich combo here. The burger was pretty good, hot and tasty, but these fries looked like they’ve been sitting there and were refried. They were soggy and warm, not hot. I don’t eat here very often until my friend mentioned the way the fries looked.
Extremely disappointing experience. I placed an online order at 7 PM and arrived to pick it up at 8:20, only to find out the ticket was never printed. The cashier unapologetically claimed it wasn’t their fault—so whose fault is it? The staff member was rude and dismissive, offering only two options: wait another 30 minutes or cancel the order. If I hadn’t already paid and had guests at my party waiting for food, I would have canceled the order. When I finally get the order the food was Luke warm. All bad.
I’ve been a loyal customer for years, but it’s clear that this Wingstop doesn’t prioritize proper training in customer service or efficiency. Sadly, I’ll have to take my business elsewhere.
Amy the store manager was very attentive when me and my colleagues showed up. This type of service is normally no longer found at restaurants. I really enjoyed the attention she provided to my order. Very thoughtful person to clients and her team. Our staff really appreciated her.
I would like to appreciate Amy’s customer service since she helped me out with my order. I called in and noticed my 10 piece of nuggets were missing. I called and talked to Amy and she was very nice and respectful. If you’re reading this Amy YOU DESERVE A PROMOTION!
Lady behind the counter by the name Crystal very unprofessional and rude that provided me with very poor customer service she insulted me because I was a dancer picking up an order just asked kindly to use the restroom that restaurant does not have a sign on it indicates for employees only and I have used it in the past several times as a customer and as a Dasher and when I asked her since when they changed dad and how come there's no sign on the door indicates that it is for employees only she got very upset telling me that I am a Dasher only and I have no right to ask and she have the right to kick me out of the store when I try to take a picture of the door inside and the restroom she went behind the counter at me and she kicked me out of the store going outside taking a picture of my license plate number and vehicle this lady is totally unprofessional she didn't even try to give me her name until I asked for the third time with this kind of behavior this business will be losing a lot of money she needs to know what's customer service is all about whether I am a Dasher or a customer I already reported this incident to doordash and they know how much I work hard to provide excellent customer service to the public on my business is totally appreciated not being insulted by just an employee working for Wingstop since I'm a dash of getting kicked out just because I wanted to use the restroom
I don’t advise patronizing this Wingstop location in Reseda. I was there 2 months ago and there was only 1 table available. It had not been cleaned yet. So I just sat down and waited for the table to be cleaned, but no one came to clean it for me. It was then I decided to take the dirty tray to the counter and asked for a wet towel. As I picked it up I noticed a partial joint of unsmoked weed, and a used syringe! I still cleaned the table myself only I asked for my order to go instead of staying there to eat.
Today I thought I’d give them another chance because there was nobody in the restaurant. I went in. I thought I could order six wings. They told me I had to order 10 which was fine with me. I also ordered a side of fries and was told it was gonna take 30 minutes even though there wasn’t anybody else in the restaurant. My order was to eat in, but I got it in a bag to go and asked if I can get it served on a tray they told me no. I didn’t ask for to ranch sauces and paid for them. She put one in the bag. I asked for my second ranch was and she got very nasty. Words were exchanged, and I was asked to leave because if they’re bad customer service. I grabbed my bag left the restaurant and brought my food home. When I opened the bag to eat the fries that I paid for or not in my bag. Horrible customer service on trained people, and I would never go back to that place again.
I rate this place -100000000/10 too crowded
Never coming back to this place again. If you don’t want your appetite ruined and disgusted don’t order food from here. There was still hair on my wings as you can see in this photo. It is disgusting and waist of money
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 11:00 PM |
|---|---|
| Tuesday | 11:00 AM - 11:00 PM |
| Wednesday | 11:00 AM - 11:00 PM |
| Thursday | 11:00 AM - 11:00 PM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 11:00 PM |
How to go there