Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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Groups
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
I am suprised at the negative reviews because we haven't yet experienced any problems, "knock on wood".
We have been placing to go orders at this location for years and the wings have always been great. We typically order cajun, lemon Pepper and Hot. The fries sometimes can be a hit or miss with the seasoning. The staff is usually very friendly and is prompt. If I really wanted to be picky I could say that we did notice a little less sauce this last time.
The Staff is pretty friendly, but thing I hate is when they put the veggie sticks on the bottom of the bag and when you take them out and everything falls out in front of your house, that’s always a pain in the ass that I love this spot
Decided to dine in for the first time here and the lady in the front was rude from the start. After i ordered, she said give them 20 mins. People who ordered after me are receiving there meals and yet I still haven’t. I go up and she says “almost done just 3 mins” , it’s already passed the 20 mins, going on 40 mins and still not receiving anything. My husband goes up just for her to tell him “sorry I didn’t see your order” it’s been sitting this entire time! I try my food and it’s not even good! It has to be remade!! And I was not the only one who complained someone did right after me!! Last time I’m coming here!
My entire order is horrible. The fries are so soggy they're absolutely inedible. And the wings are hardly sauced. Sitting in what seems to be a puddle of fryer oil. The way the manager on duty handled the situation was poor and unproffesional. Asking me "you know what you ordered right?" Like I was just some stupid girl. Completely insulting. And judging from the rest of your Google reviews, I'd think you'd be used to complaints and people wanting refunds.
wow - underwhelmed to say the least. I ordered on line thinking that would speed up the process. wrong. I get there and there were a few people in front of me. there were three girls manning the register, but two were closing one register and one young girl did her best to help the growing line of customers, but with their horrible process, she was clearly struggling. I was told I would have to wait another 4 minutes, the line continued to grow until about 20 people were waiting. Completed orders were not marked, adding to the confusion. customers were looking through bags of other peoples food freely. After about 20 minutes i finally got the young lady's attention and asked if my order was ready, she went to the back and brought my order up. I checked it and the fries were ice cold and soggy. i asked for a remake (another 10 minutes). they were completely out of ice and in the time i was there, they decided to stop telling customers and just gave them warm soda (everyone in AZ knows how hot water is in summer months). I was lucky because I asked for one of the few bottled sodas in the fridge instead. At the very least, this store needs to have better management to 1) be present & 2) fix the failed system. Took a total of 1 hr and 15 minutes to finally walk out from the time I place my order on line. And the food was mediocre at best.
I was on my way home for the night and placed an online order to which the system told me My order would be ready within 17 to 21 minutes. I arrived within 10 minutes of me placing my order, and lo and behold, my order was already done and waiting for me when I got there. Drove home, changed clothes, and got ready to sit down to eat my dinner; got my TV show ready to go, I sit down and take a bite, and the chicken wasn't even cooked all the way through.
Called Wingstop to let them know the situation, and they offered to remake the food. If it was a little bit earlier in the evening, I definitely would have taken them up on it; but since it'll almost 11:00 at night by the time I get back home, I just asked them for a refund!
If they would have just taken the time to prepare my food in the beginning- in the time frame THEY initially gave themselves (industry standard times for cooking raw chicken), then I would have been able to eat & enjoy dinner tonight, instead of going to bed hungry!!!
I could see if they were short staffed, had a huge dinner rush going on, or something of that nature... However, when I walked in and there's barely any orders, nor hardly anyone sitting in the restaurant waiting for food, or eating for that matter; That's when I tend to get really upset, because all of this could have been avoided.
I definitely will be going to another Wingstop!
Purchased the summer bundle. I put my order in the mobile app and it gave me an expected window time of when it would be ready. When I arrived I gave the cashier my name and she ignored me and went on to help another person. I waited 30 more minutes after the time window and I still had to go up to ask on the status of my order. The cashier then grabbed my order from the shelf so it could have been sitting several minutes if I didn't ask for it. They also forgot to give me the Cajun corn that I paid for. I reached out to customer service and never heard back. I get that they were busy but seems like there needs improvement with organization when it comes to the online orders system.
I ordered online, they messed up my fries, they messed up my wings, and they forgot my brownie. I showed up on time to pickup my wings, and they told me I had to wait still. I got home and my fries were cold.
Don't go to this Wingstop. It is simply not worth it.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:45 AM - 12:00 AM |
|---|---|
| Tuesday | 10:45 AM - 12:00 AM |
| Wednesday | 10:45 AM - 12:00 AM |
| Thursday | 10:45 AM - 12:00 AM |
| Friday | 10:45 AM - 12:00 AM |
| Saturday | 10:45 AM - 12:00 AM |
| Sunday | 10:45 AM - 12:00 AM |
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