Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Do not go to this Wingstop. They lied about having my order ready and gave me an unrealistic wait time. I waited 20 minutes, only to find out they hadn’t even started cooking it. They claimed they had run out of chicken. On top of that, they refused to accept my $20 bill, saying they didn’t have any change. Why should I be forced to pay by card? It's their responsibility to have enough change in the drawer. The customer service was terrible. It took them 10 minutes to process my refund, and I was on my lunch break. To make matters worse, there was a big screen that said my order was ready, but it wasn’t. This is unacceptable, Wingstop. You need to do better.
Cold food after waiting almost an hour. Not only that, but I swear I tasted coffee beans after eating the fries... I think they really fried coffee beans!! Some pieces look like burnt corn, but others smell like coffee. This is terrible.
Man I’m pissed. The economy already bad and to spend your money on wings and get shit. Not only that but when I called and told them the order was wrong they just said sorry. Like screw the 37 dollars you just spent on our food. I ordered Dallas cowboy lemon hot wings and this is what I got. I won’t be back.
Tonight was HORRIBLE! I waited an hour for my order. By the way they told me 20 mins, repeatedly being told , “there working on it”. Someone came in after me 29 mins later received there food before me, when I asked HEY, how did they get there food before, the response were waiting on fries! WTH, & they messed there order up as well.. I order two of the chicken sandwich special, checked my order they gave me a large fry & said share????! WTH. Male cook repeatedly coming out to watch TV while the waiting area is growing from people waiting on food! I will NOT be back to this location! Just HORRIBLE! I see why they have a rating of 1.5 stars.. manager (red hair woman) on duty was RUDE!
This is my first visit to this location, here is my overall review.
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11/25/2023 (12:27pm)
STAFF: Very friendly and professional (cashier).
FOOD: Hot, Fresh and Crispy.
TIME: Fast (mostly due to it being very slow) Told 12-15min (received it in 10 min).
BUILDING: The dining area was very clean, no gunk nor stains on the floor/tables. The self service area was neat, organized and clean. I did not have a chance to check the restrooms, i will next time.
CONS: VERY very salty Fries. although the fries came out hot and crispy, they had way too much seasoning and salt, it did make the meal a tad bit uncomfortable and unpleasant.
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CONCLUSION: Overall this location is relatively new, so it is too early to jump to the conclusion that this is a bad location.
(I must admit that my visit was on a slow period, thus my experience may greatly differ if i had gone whilst it was Busy)
Personally i recommend giving this location a chance given how new they are to the area, don't let the negative reviews fully "scare" you away until you try it!
They really do be tripping on customer service, but I have not one complaint about the food quality ????????♀️. It's always hot and fresh and made just the way it should be. The staff just seems full of kids, so there isn't much to be expected with today's youth. They are never rude, just not cordial or professionally interactive. The food is good, though.
Service is horrible. They need new management. I ordered delivery and 4 of my wings were missing, my fries, atomic sauce and veggies sticks. Manager was adamant that she put them in herself then apologized because she found them in the back. She said I could go up there and get them. I told her If I wanted to go up there I wouldn't have chosen delivery. Then hung up on me!!
I only ordered fries, waited for 10 minutes not one person to be seen.Staff were on their phones talking to each other and ignoring customers. The line was only getting bigger and bigger. When we FINALLY got our food we got the most nastiest attitude and the employee was on her phone wearing headphones. If you genuinely don’t want to work don’t go in it’s that simple.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:30 AM - 12:00 AM |
|---|---|
| Tuesday | 10:30 AM - 12:00 AM |
| Wednesday | 10:30 AM - 12:00 AM |
| Thursday | 10:30 AM - 12:00 AM |
| Friday | 10:30 AM - 12:00 AM |
| Saturday | 10:30 AM - 12:00 AM |
| Sunday | 10:30 AM - 12:00 AM |
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