Wingstop Info
Amenities
Service options
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Outdoor seating
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
Pets
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Dogs allowed outside
Best WLM Reviews
I called to place an order, the cashier spoke Spanish, which I then proceeded to speak Spanish as well, I told her I wanted a 10 piece como, she asked what flavors (in a very rude way) then I told her if she could make them bone in, just to make sure, then she rudely asked WHAT FLAVORS?! I then told her she didn’t have to be that rude then she hung up. HORRIBLE CUSTOMER SERVICE. Wingstop needs to invest in training their people or hire people that actually want to work.
In ordered my food last night before closing. I ordered two 8 piece wing combos all flats and when I got my order they gave me the mix after I paid extra for all flats. I tried to reach out to the manager early this morning and was told they can’t fix my order over the right way because o need to return the chicken to the store in order to be comped or refunded. I have never in my life had to keep chicken over night and return to the store after they messed my order up completely. Definitely will not be a returning customer to this location. The manager stated this is a policy from the owner not him and he may lose his job if he corrects the order they messed up in the first place. I paid extra for all flats at that!
So this was my go to wingstop until they started making so many mistakes. I drew the line when my food literally fell out the bag due to them not properly closing my ranch and instead of them trying to fix it the manager Marie asking me to pick the items up off the ground and get more pictures. I will be calling corporate.
My credit card has been used fraudulently at Wingstop! I have never ever been to Wingstop or ordered from Wingstop, but I would like to know why and how they got my credit card number and used it!
I'm writing this review at the end of the week. On Tuesday morning, I attempted to place a big order online, but was unsuccessful. So I called the location at 10001 Westheimer and was told that because of the size of the order I would have to come in and place the order. When I arrived, I saw a sign that said "Cash only" the person that I spoke with never started that they were only accepting cash. So then I went to the location at 2319 S. Kirkwood. It was closed. I called this location and I was told that they were only accepting cash due to their machine continuously malfunctioning. My coworkers really wanted to eat from here so I decided to go here. I placed the order and was able to pay with no problems.I even had to place a second order because we ran out of food. I was very happy with the turn out, I guess it's true when they say the third time is a charm.
Multiple times now we have got an hour order with naked fries. There's no seasoning on the fries. We chose Wingstop specifically because of the fries. Dislocation used to be one of the best it's starting to go downhill fast.
Was just at this particular location. I didn’t get food because the cashier was rude. I kept asking what the special for Wednesday is and the the cashier kept asking my name. I feel as if you are working the register you should remember the specials.
The wingstop by HWY 6 in the same parking lot as Best Buy has terrible customer service. My husband and I ordered two wing combos with ranch as a dipping sauce. Our dipping sauce wasn’t in the bag after we already drove 10-12 minutes back home. We went back 10-12 minutes back to the store and the cashier questioned us as if we were trying to get extra ranch for free. She was implying that we were lying about not getting our dipping sauce. Once we asked for any accommodations since we had to drive all the way back leave our hot food to get cold she said “no I can’t do that” with an attitude. The nerve! We won’t be returning due to this service we wasn’t trying to make a big deals of things just wanted to be heard!
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 11:30 PM |
|---|---|
| Tuesday | 11:00 AM - 11:30 PM |
| Wednesday | 11:00 AM - 11:30 PM |
| Thursday | 11:00 AM - 11:30 PM |
| Friday | 11:00 AM - 11:30 PM |
| Saturday | 11:00 AM - 11:30 PM |
| Sunday | 11:00 AM - 11:30 PM |
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