Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Catering
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I placed an online order Tuesday 9/17/24 and picked up my order around 7:45pm, and when I got home I didn't open the bag until an hour later and that's when I noticed that I was short 18 wings, so I didn't grab the bag I just headed back to Wing Stop to get the rest of my order I'd paid for, when I got there and explain to the associate that I was shorted he asked where was the bag I picked up and I told him I didn't bring it, so he told me that I should've brought the bag back with me which I understand their policy but it was already after 9 pm and I didn't want to drive all the way back home and come back, as he noticed my frustration he asked one of his associates to pull up my receipt, they found and verified my order, then the associate asked the cook if he'd remember the order, and the cook responded saying yes, so the associate told them to complete my order and made everything right. I appreciate them correcting a mistake they made and did the right thing by not just completing my order but they gave me extra wings for my time. I appreciate them going above and beyond making the situation right, I drive by 4 different wing spots to get to them and I will continue to support this location, everyone makes mistakes but not everyone holds themselves accountable when this happens, but they did and I appreciate them. I would like once again to thank that staff for making me feel like a valued customer, you will always have my support, Thanks again for taking care of your loyal customers. Job well done and appreciated.
My roommate likes to order doordash from this location, and tonight was the third time he received an order that was nowhere close to what he placed. We understand that a lot of the time, this is not the fault of the establishment, but unfortunately it has happened too many times for us to blame DoorDash. It was also very clear that they were careless with the packaging, and a couple of the wings were still frozen. I’d love to give them the benefit of the doubt because it was getting close to their closing time, but, coming from a food service worker, that’s never an excuse.
I ordered two 8 piece combo and one three piece and paid with a debit card. I waited for about thirty minutes until I told them I had somewhere to be and I just wanted a refund. They continuously ignored me and my father and continued to do what they were doing and I one of the young ladies wasn’t even doing anything but simply ignored me. They had attitudes when we were only being respectful and just wanted a refund. After waiting for another ten minutes, I put my card in the register to get my refund, in which I still haven’t received. I promise I won’t ever be going back there.
I ordered online on September 25, 22 at 11:50am told it should be ready in 30 minutes. When I arrived at 12:10pm the so called cashier stop making fries walked over asked me my name I told her and instead of telling me how long it would be before my food is ready she look at the tickets and go back to making fries.. 15 minutes later my ordered still not done. Did I mentioned that I only ordered 15 wings. So I asked if my order were ready. Then the so called manger asked my name and said it's not ready until 12:27pm. It was 12:22pm at that time. So I said okay and waited and 15 minutes later, my food still not there. Then the so called cashier helped other people who said they have been waiting over 20 minutes after there food should of been done. It's wasn't busy just the 4 of us in there.
Now it's a quarter till and the cashier finally brings me my food and she takes her time rolling the bag down. Let's talk about the food I requested for my chicken to be cooked well-done, and it was not cooked all the way. Some still had blood in it.. So this is the last time I will eat at this place. Bad food + bad attitude = I would not spend my money. Get better workers and customers service. Trust if I could give a zero I would.
This was the absolute worst experience I have ever had with takeout. We received half our order that was delivered. Tried to call to say we were missing food and were left on hold for I couldn’t even tell you how long. My daughter went in since we could get to talk to anyone and they said they needed to see the food that we received. What the heck?! So they told her she had to come and get the food we did receive before they would give us the rest of the food we were missing. Then my husband called and they hung up on him! They did call back but this was just the most ridiculous experience. Never again will we order here.
???? The absolute worst location to eat at! The service is trash, the food is served cold, you get way less than what you pay for. The staff is a bunch of teenagers who have zero customer service skills. The staff has changed countless amounts of times since this location opened! At this point close the doors permanently because the service, food and everything in-between is TRASH! I was given uncooked fries, they left out part of my order and when I told them and verified woth the receipt I was still questioned even though they looked through the bag. Make it make sense!
Horrible experience at this location. Young kids working the night shift were disrespectful and dismissive when they failed to complete my online order. Manager "Reggie Jones" told me "it's only 8 more minutes" after my online window was already 10 minutes over. Fries were soaked with oil and wings were soggy. Pick another location!
Out of all the times my family has been to Wingstop, I have never seen such a tight and organized shift as Marcus Sene was running. He made sure that every person that walked in the door was taking care of in an orderly manner. He was making sure that all orders were correct and packaged correctly. Thank you Marcus Sene for making my experience a pleasant and great one.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
|---|---|
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 12:00 AM |
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