Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Cozy
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Truly the most disappointing trip to any Wingstop I have ever experienced! We ordered our food and it 40 minutes to get our order! You’d think it was great and hot, 75% of our food was cold to the touch. Fries and corn were the only “warm” food on our table. Soda machine kept turning on and off.
Wow! Literally the worst wings I have ever had. Wings were under sauced, under seasoned, we got a few that were burned to the core. The fries had no seasoning. Even though you check your order to make sure you got for what you paid, it sucks to get home to find out the food you were eagerly waiting to eat is trash.
Placed an online order at 9 when we went to pick it up they said the order wasn’t showing just my name? I got charged 24.99 for it but there was no order? I got a confirmation code and an email thanking me for the food order. The cashier called the manager over and said “just give it to them” but why say that if I paid for them. Manners come a long way. They made us wait for 40 minutes for an online order, might as well eat there.
I recently visited Wingstop and had a great experience. I tried the classic lemon pepper and mild. Both exceeded my expectations. The fries were also seasoned nicely.
The customer service was also excellent. The staff was friendly and quick to take my order. The atmosphere was laid-back, and the restaurant was clean and inviting. One thing I would like for them to improve on is the music selection.
I doordashed this at like 10 pm and I gotta say it was delicious, one of the best wingstop orders I’ve ever had. The wings were fried to perfection and the dry rubs were nicely coated on. I got the hot honey and garlic Parmesan boneless with some Cajun seasoned fries. Everything g was made fresh and arrived to my house still hot.
Update: I have eaten at many wingstops in the valley and this is by far the best one. I went again recently during rush and my food was actually ready before I expected it to be.
Here is a picture for reference; those wings were fried to perfection. Wings are plain because it was a group order and they all like to order the sauces on the side to dip them in. Great service and highly organized.
Ordered six piece wing combo—only received five wings. Halfway through the fries it looked as if the bottom half were the odds and ends that were scooped out of the grease when it is time to clean it out.
I had ordered the all in bundle that comes with 16 pcs of boneless wings, 6 tenders, and 3 ranch cups, and I got a large ranch on the side. I had called to place the order to be picked up around 9:45 as I was meeting up with someone and had only a 30 min lunch break in mcallen so I had placed the order thinking it'd be ready by the time I had asked. When I had gone there it was a bit busy and when I had asked for my order they said it was going to be another 15 minutes, I was in a rush but waited and when the food finally came out I had asked if the extra side of large ranch was in there and they said it was. When I had gotten to my destination I had opened the bag to see on box containing the wings and 3ranches apart from the bundle. Since I was on a time crunch I wasn't able to go all the way back and me and my partner finished eating l. Afterwards I tried calling then around 11 and was put on hold for over and hour up until they closed. The next day I had called again before I left for work around 10:40 and was on hole for about 30 minutes until I finally got to work when a girl( forgot to ask for her name)had picked up and finally serviced me, when I had told her the issue she said that they can possibly do a partial refund for the tenders and ranch and that she'll ask her manager. She had gotten my phone number and said she'd call me soon to let me know what I can do. I had a 9 hours shift and not once was I called about the situation. After work I finally went down to see what they could do about the situation the only thing they could do was refund the ranch and give me credit for the tenders. I'm not a fan of tenders as they were for someone else when I had ordered so I asked if I could get a refund on what the price of 6 tenders were or something of equal but the manager Ezekial said they don't sell 6 pc tenders they would be able to do that as well as because it came I a bundle they wouldn't be able to do anymore and I should've came back that day when I noticed I didn't receive my food after I had expressed that I had no time to check and come back. In the only the only thing I was able to do was get $4.10 for the large ranch and credit for the 6pc tenders. Disappointed they couldn't do more.
Who in the world is managing this place and by the looks of it nothing but kids with no work etiquette or respect. Watched another customer address an issue to one of the cashiers and watched walk away laughing in customers face just sad service to see. Service here is a joke at least with the pm crew.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
|---|---|
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 12:00 AM |
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