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Wingstop

+1 234-280-4400
2839 E Waterloo Rd, Akron, OH 44312 United States of America
Open Today: 11:00 AM - 12:00 AM

Amenities

Service options
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Comfort food
  • Late-night food
  • Quick bite
Dining options
  • Lunch
  • Dinner
  • Catering
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • College students
  • Groups
Planning
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

The Store Manager/AGM Chris needs some serious classes on how to talk to people, deal with customers and just being a decent human being. I called because last night when my food was delivered over half of it was missing and what I did get was wrong. Before I could even state my complaint he started running his mouth, put me hold multiple times and proceeded to call his GM (whom he refused to give me the name of). Then said had you called last evening I cld have done something. Well after repeating myself FIVE times that by the time I received my food they were already closed. Mind you I have call logs. Also told him I wasn’t provided a receipt because I ordered ONLINE but I do have my order in account. Long story short, he refused to refund any of my money, provide HIS manager’s name, continued to cut me off and proceeded to hang up on me!! I will be contacting my bank first thing in the morning and filing a formal complaint with corporate. I will NOT be STOLEN FROM and then treated as if I did something wrong.
Carried myself with good manor and speech, carried out my order. I get my order and it’s wrong as well as on the receipt, as they continue to tell me they can’t do anything about their mistake. Yet there is an option for what I picked, for a reason. I will not eat what they have given me, yet they won’t give me my correct order. Didn’t eat and spent forty dollars just to waste my time, thank you. Ranch will go in fridge I guess.
The absolute worst Wingstop location. Contacted Kat who is the general manager. Politely asked for the number to corporate. Stated since it’s a franchise they don’t have dealings with corporate.
Asked for a full refund. Kat informed me I will have to bring every item back and she will refund me my money. Not only did I place the order by phone I was told the card machine wasn’t working. I then went in to obtain my order was informed that my order was voided and Champ would have to renter my order. I was then told I had to wait an additional 25 minutes due to them being short staffed. I definitely understood and patiently waited for my order. Once I got home I noticed that my order was completely wrong. I reached out to the Wingstop corporation ( which I found the number on Google) for my experience I was granted a $10 gift card that was way less than my money and time.
Wings were fresh, good flavor and nice size. Fries were the same we had the voodoo fries if you like spicy these are for you. The regular fries were good as well. Staff was friendly and helpful. Place was clean. We were nervous at first to try due to other reviews not so good but that's why you try for yourself! Will continue to order from here.
YMMV: first visit - all went fine - bit on the slow slide compared to other locations, but OK. Second visit (12/6/22) - 20pc via app came up as 43-48min (ugh) - but waited it through - wish I had NOT. In 30 visits I have never had such a bad experience. First - they were cold and soggy - if you have them done early - it would be really nice if you let me know. Second - the size - NEVER seen such small wings - and at a buck a bone - I hope this is just a momentary lapse in quality control. I will try once more - but in over 30 visits - this was by far the worst location and experience.
My order was DOGGY. Literally opened up the box and laughed out loud. I had the worst day at work, ordered wingstop to pick up on my way home. My fries were ice cold. Full stop. Undercooked damn near. I threw them in the air fryer to try and salvage them, poured myself a beverage, pulled them out. Sat down to enjoy as best I could the meal I had been looking so forward to and then opened my wings. I had ordered them well done, and Korean bbq flavor. They were cold and dry smh ????
Saltiest food I've ever had the misfortune to eat.
Kitchen was backed up with carryout orders and it took 20 minutes to get served. We we re the only seated table.
Avoid unless you enjoy salt licks.
So the last few times I have been coming to this wing stop they have been giving me nothing but the drum sticks. And basically because alot of ppl order flats your stuck only getting the drums. I like a mix of both. Its no fault of the next customers they should let you know about this ahead of time.

Quick Facts About Wingstop



Today

Opening Hours

Sunday 11:00 AM - 12:00 AM
Monday 11:00 AM - 12:00 AM
Tuesday 11:00 AM - 12:00 AM
Wednesday 11:00 AM - 12:00 AM
Thursday 11:00 AM - 12:00 AM
Friday 11:00 AM - 12:00 AM
Saturday 11:00 AM - 12:00 AM

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