Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
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Sports
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I called to make an order and they put me on hold. (It’s fine I can wait, no problem) 15 minutes go by and I hang up because I figure they must’ve forgot about me. So I call again and they hang up on me as soon as the line connects. I called again thinking it was by mistake and they hang up again.
My husband decided to make the drive to go in and order in person instead. He asks for hot lemon.. girl at register (chunky with glasses) I think her name is Candy… says they can’t mix flavors which is crazy because we do this every time we go in. Anyway, my husband didn’t want to argue so he said give me lemon pepper flavor and a side of the original hot flavor. He gets rung up, pays, and waits.
When he finally gets his order he checks it before leaving and the side of original hot is missing. He asks for it and she says he has to pay for it. Which he absolutely did because it shows up on our receipt. He tells her he had asked for it with the order when he paid and she rudely responds she didn’t hear him say that at all. We don’t mind minor inconveniences we understand food service and how it gets busy sometimes but customer service needs major help at this Lufkin location. They’re rude and they know it and no they don’t care. Manager needs to work on them asap.
Not clean to many kids working. I ask for bone in they gave boneless. The guy in the front said "I don't remember doing that." I wasn't gonna say anything till I got the wings I looked like they tossed them once and just sent it out. Man... SMH everything on the back side has no season.
Karely was so patient with my family and I when ordering. She also made sure we got everything we needed and at that has a smile on her face the whole time great customer service!????
Came in with my daughter and was greeted by the most unhappy cashier ever. As I asked questions she was rude and dismissive. When I asked for her name she said we don't give out personal information but it is on the receipt so ok. Won't be back for awhile because of how I was treated.
Ordered my stuff to Go at the register. Waited 15 minutes. Asked for them to check on my order was told they’ll call my name when it’s ready after 30 minutes. I had to go to the counter and raise some came to get my food which has been sitting on the bar the entire time getting cold. The inside of the restaurant feels greasy.
This was my first time going to this location. I was immediately welcomed upon entering. Navigating the menu was easy and quick due to the cashiers help. My food took about 15 ish minutes to come out and it was fresh and warm. I would 100% go back.
I order a 10 piece. 8 habanero 2 dry lemon pepper. I got 5 and 5 each . The habanero had NO sauce and u had to buy a xtra sauce for 2 dollars. Hopefully they were fully cook . Food order at 11 pm enough time to get it right . This night crew was by far the worst crew ever !
Food good more juicy and more sauce would be great but love the food and 20 mins on the phone waiting
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
|---|---|
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 09:45 PM |
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