Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Worst Wingstop I’ve ever eaten in my life. My wife called and asked for 15 traditional wings. We ended up with 12 boneless with no seasoning. How do we order extra seasoning and get less seasoning than normal. Definitely a place to never go to in Abilene unless you check your bag and make a complaint before you leave.
The customer service at this location is terrible! Is there no management? We walked in today, and weren’t even acknowledged. The place was a mess with boxes and plastic all over the counter. There were multiple lines, and the employees kept switching positions at the registers. Worst part is, after patiently waiting in line, I told them I had placed an order online. They grabbed the sack and shoved it over towards me without a word. Then I told them I needed cups because my order came with drinks. Without saying a word, they tossed a couple cups at me, I went to fill the drinks and there were no lids. Just open empty sticky dispensers. I waited in line again to tell the employee they were out of lids, and they mumbled something and pointed to the dispenser. I went back over there to discover that there were still a couple lids, bent and stuck to the bottom of the dispenser. It took me, shoving both hands in there to pry it from the bottom of the dispenser, which I’m sure isn’t sanitary, but that was my only choice. I felt like an idiot, because I ordered online and left a good tip. My family and I will not be coming back. There are plenty of places to eat in this town who train their employees to be better.
Called in about finding hair in my food. I also found feathers still on the chicken after order was remade. On the remade order the chicken was still tough, not to mention the chicken wasn't completely done. I made the general manager aware of this, she clearly was nonchalant. (Probably due to her not being out of any money, time and frustration.) She told me to go through uber eats for a refund since the order was placed through them. She could have taken care of us as the customer, she chose to. I called the store three times and was left on hold more than half an hour before I was hung up on. Definitely setting the right example for the team/crew!!! So avoiding the customer is what this has came down to huh? Yeah! Maybe corporate needs to revaluate who they have made leaders.
Very disappointed. I ordered a 40pc classic and asked them to be extra crispy. When we received the order it was the complete opposite. They were soggy. The 20 Lemon pepper didn't really have seasoning.
The fries were cold & soggy too.
It suxs a$$ spending $90 and not getting what you paid for.
The air fryer saved the night.
Our family of four came in last week around noon for lunch during a busy, stressful day. Kayleigh took our order. She answered my questions since I didn’t see anything on the menu for kids. She was so helpful and sweet! When our food was ready she brought it to our table and gave our kids a treat. She even high fived my daughter for beating me in tic-tac-toe while we were waiting. Our food was great and exactly what we ordered. We will definitely be back!
It is incomprehensible that they make you wait 45 minutes for 3 orders of wings!!! 20 wings Total!!! You should just close the dine in area. I was told by employee that their priority is carry out orders. They don't even bother to give you and up date on your orders that you been waiting for 45 minutes. And by the way the charge for BLUE CHEESE DRESSING!!!
Been ordering here for a while, never had a problem until today. One of my wings appeared to still have feathers and other bird features. Probably wont order here again.
Our eyes is bigger than our stomach while visiting this Wingstop. The food was great and we all happy as we finished our meal. Thank for for our delicious wings.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
|---|---|
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 12:00 AM |
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