Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
DO NOT GO TO THIS LOCATION
We recently ordered from this restaurant through Uber Eats. On a previous occasion, they missed an entire meal—four tenders and fries. When I called to address the issue, they assured me that they would add the missing meal to our next order.
Tonight, we decided to order from Wingstop. I placed the order and called the store to provide the details for the missing meal. The manager confirmed she would add it to the order. However, the delivery took an hour, and the Uber driver mentioned that Wingstop claimed I had added multiple items, which delayed the delivery. In reality, I only added the meal owed from the previous order, with a minimal additional cost.
When we finally received the order, it was incomplete. They had left out the corn and ten bone-in wings. The container with the bone-in wings appeared as if they had been eaten, though the bag was sealed upon delivery, so the issue wasn’t with the Uber driver.
Also the chicken sandwiches had pickles it’s supposed to be no pickles! Pictured below
I called the store to report the problem. The staff member who answered initially couldn’t locate the order and then questioned if someone had eaten the missing items. This was highly unprofessional. I was then transferred to the manager, who argued that the order was packed correctly and refused to address the issue. I offered to provide photos and documentation, but the manager told me to resolve it with Uber and then abruptly hung up.
This has been the worst service I have ever experienced, I want my money back and I plan to continue addressing this issue with the manager and owner.
This location is so unprofessional, And an Ongoing issue… The manager (Shanta Chambers) for one had an attitude once I arrived to pick up my order at approximately 12:30. I was unaware Wingstop stop taking orders at 12 o’clock since they close at 1. She had people at the door waiting to pick up their food and wouldn’t acknowledge anyone that came to the door. I was told I would get my refund back 3-5 business days and that’s all she could do she also said it wasn’t her job to notify the customers about the cut off time after order being placed and refused to give me a physical copy of my refund.
I have stayed by this wing stop for 15 months every time I go in I can’t order bc the wait is 45 minutes or longer. The people at the counter are rude and lack any urgency. Especially when you walk in and order and they say it’s going to be 45 minutes are you sure you want to place the order like they don’t want you there. The people cooking look like they are taking there time. I used to love wing stop but now I will never visit again! It’s ridiculous!
If there was a NEGATIVE button, I would choose that! This was one of the WORST experiences I’ve had at any restaurant and I mean ANY! I ordered my food through Door Dash, so I guess the staff felt as though this was going to be acceptable!!!! I called first and the little ignorant girl that answered the phone was very unprofessional and would not tell me the manager’s name. If I wanted to go to Wing Stop, I would not have paid the extra money to have it delivered. Went anyway and when I made it the little girl at the from asked me was I placing an order or bringing something back? When I clearly put the food on the counter. She proceeds to take a phone order while I am standing there waiting for assistance. I had to stall another employee and ask her for the manager’s name as well as shoe her my food! The remade my food, but this WingStop needs an overall! It was filthy, the cook was wearing basketball shorts, the employees clothes were dirty, it was just a nasty mess. They had like three or four baskets of chicken sitting over the grease. Had to tell the young lady I did not want any of that chicken. I have never seen such unprofessionalism on all my days. The pictures below are of my food; I was supposed to have ALL FLATS and that dark, dry corn is the first corn they sent me through Door Dash. The second corn was old as well, but not as old as the first.
**UPDATE**
This is the WORST WingStop in the Metro are of Mississippi! Here I am a couple of years later and they still have sorry tail, lazy, nasty attitude service! Still serving OLD food to people and have the audacity to get upset because you bring it back! I will not come here again! They really need to SHUT THIS LOCATION DOWN!!!
The service every time I come here is horrible… employee Essie refused to hand me my mobile order that was pre-paid and was sitting on the shelf getting cold. She wanted me to wait in a line behind 10 customers who hadn’t even ordered yet. Thank goodness the manager, Josh; walked up at the perfect time bc as she got frustrated with me she asked him to assist me. I told him I simply was trying to get my mobile order and it was in fact ready. Just a completely unnecessary negative experience that could’ve been avoided and maybe actually turned into a positive situation bc this is the exact reason why I haven’t been back to this location in months bc last time I had to quiet literally walk behind the counter to grab my food the last time bc the employees refuse to help. Won’t be back, at this point the owners should do better..
Great experience, the manager is very helpful and friendly and is always checking every order
Paid 50 freaking dollars for this stuff to be hard and cold after waiting almost 20 minutes for this stuff to be like this
This location is the absolute worse. The only reason it was placed was due to DoorDash. The fries were undercooked and not seasoned at all. All three meals that I received were cold. And then there was a 10 piece bone in wing meal missing. After calling several times with no answer, I came to do this review.
If you want wingstop please go to another location.
Quick Facts About Wingstop
Today
Opening Hours
| Sunday | 10:30 AM - 12:00 AM |
|---|---|
| Monday | 10:30 AM - 12:00 AM |
| Tuesday | 10:30 AM - 12:00 AM |
| Wednesday | 10:30 AM - 12:00 AM |
| Thursday | 10:30 AM - 01:00 AM |
| Friday | 10:30 AM - 01:00 AM |
| Saturday | 10:30 AM - 12:00 AM |
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