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Wingstop

+1 972-283-6079
111 S Cedar Ridge Dr Suite 140, Duncanville, TX 75116 United States of America
Open Today: 11:00 AM - 11:00 PM

Amenities

Service options
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Comfort food
  • Late-night food
  • Quick bite
  • Small plates
Dining options
  • Lunch
  • Dinner
  • Catering
Amenities
  • Restroom
Atmosphere
  • Casual
  • Trendy
Crowd
  • College students
  • Groups
  • Tourists
Planning
  • Usually a wait
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
Parking
  • Free parking lot
  • Free street parking

Best WLM Reviews

I placed an order via Uber Eats and presentation of the food was horrible. The wings were DRY. The chicken sandwich was DRY. So dry to the point that the sandwich was original hot & you could still see the breading of the sandwich because there was little to no sauce on the chicken. The chicken flavor was Cajun & there was PLENTY of the dry rub seasoning but the wet sauce was NONEXISTENT. I've NEVER had Cajun flavor wings & not had wet sauce at the bottom of the container. First time for everything I guess. So I went to the store to speak with the manager Erica and was advised that I needed to contact Uber Eats to resolve the issue. Even though Uber delivers the food it's on the restaurant on how the food is prepared. So then walked to the back to call someone & the answer was still the same. So I asked her the name of the person she spoke with & she refused to let me know the person name that she called on the phone. And then stated that she doesn't give out people name. I then asked for a phone number to call regarding my issue and AGAIN I was reused a phone number and was told to call tomorrow to speak with the General Manager that would be on duty. So I asked the GM name so I can know who to speak with & AGAIN she REFUSED to provide a name & just said to call tomorrow. POOR customer service. Not sure how Erica is even a manager. DEFINITELY needs more training.
I read the reviews & was skeptical. Everything in my order was correct. But when I got there the was nothing there but kids working. There was 3 ladies upfront. One was counting change, one was just standing there & another one pretended fup be working as soon as she saw me walk up. I stood there a few minutes before anybody acknowledged me. So the reviews were right about the service. I got home & my wings were HOT, but my fries were COLD!!! This was the 1st time that my fries weren't in a closed container. I'll give them another try, but I'll check EVERYTHING before I leave.
Called in my order over the phone. The wings were exactly how I requested them with extra sauce. They were cooked fresh and flavorful. Excellent!
Good service from the staff, specifically those who make the wings.
The waiting time is reasonable and the food is delicious.
Without a doubt the service now is much better than 6 months ago.
Thank you all for your service, keep up the good work.
6-7-24 Do not eat here! Someone is going to get Salmonella!The chicken wasn't fully cooked , and neither were the French fries. I informed Management , they were the least bit concerned. The Camp Wisdom location is better!
By far the worst experience that I have ever had at a wingstop! Placed an order at 7:00 PM and was supposed to be ready at 8:15. Arrived at 8:15 and they told me 20 more minutes. At 9:00 I'm still waiting and they can no longer find my order. Had to ask the manager on duty to turn off the inappropriate music the staff was playing in the food prep area. There appeared to be no manager or leadership in the restaurant. It will be a long time before I will patronize this location again. At the very least they could have offered a drink while I waited. I understand the challenges with the service industry but this level of service is not sustainable for a business.
My local Wingstop stop never fails me! Always has my order ready on time. They always seem to have the most relevant deals! Personally, I’m deeply in love with The wings only here and at Mariscos La Reyna #7 in Grand Prairie (a la diabla sauce)! Wow! Pluckers and everyone else falls short!
These people are sad and heartless they messed up my two customers orders I tried calling no answer so I went back up there and they saying there’s nothing we can do we closed sad

Quick Facts About Wingstop



Today

Opening Hours

Monday 11:00 AM - 11:00 PM
Tuesday 11:00 AM - 11:00 PM
Wednesday 11:00 AM - 11:00 PM
Thursday 11:00 AM - 11:00 PM
Friday 11:00 AM - 12:00 AM
Saturday 11:00 AM - 12:00 AM
Sunday 11:00 AM - 11:00 PM

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