Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Stopped in to grab dinner. People waiting at door for food. Had over 30 minute wait we were told. By an employee. And one couple seated at a table. Can't rate the food never had a chance to get any. Seems like the employees need to step up the pace. Slow for fast food service.
I would give a - star if I could. Called up once to explain how our food was wrong, the woman who answered (10/25) at 5:40pm explained there’s no way that it was possible for our food to be wrong, raised her voice and talked over us, and then HUNG up on us. I called back from a different number asking for the manager, she apparently was the manager and refused to give me any other number and hung up on me as well. We are currently headed up there to get a full refund, we do not want food from somewhere with such horrible customer service.
MM did a great job making my food. She was very innovative and helpful. I didnt know how to order online and she walked me through. Also food was 100/10!! Tasted so good and seasoning amount was perfect.
It's a Wingstop. One thing I will say is try the Hot Honey Rub. This is what Imos tried to do with the Red Hot Ripplet Wings but Wingstop got it right.
This used to be a good location & now it’s not! One bad little rotten teenaged apple spoiled the bunch! It’s almost always never about what you say, BUT how you say it! I frequent this location often and have NEVER had a bad experience until today. When I checked my order, it was all drums & my fries were freezing. I let them know my fries were cold and that I thought you get a mix of both drums & flats when you don’t select “All drums” or “All flats”! In a very nasty and loud tone, Ms. Thang said “You get what we give you!” Like EXCUSE ME!? Very unsure who pissed in this young child’s corn flakes, but moving on! When she pulled up the order she said it was nothing wrong with my order, they gave me what I ordered! Whole time if she was listening to me, I SAID MY FRIES WERE COLD THEN I INQUIRED ABOUT THE ALL DRUMS BECAUSE I THOUGHT YOU GOT A MIX OF BOTH WHEN YOU DON’T MAKE SPECIAL REQUEST!! I requested a refund and she so loud talkin to the other worker & he replied take a picture of the receipt and let her know it’ll take 3-5 business days as if I’m not standing there listening. I said never mind & asked for my cup (Never ever lost my composure b/c I’m not immature) and whilst I’m filling up my cup, Ms. Thang still mouthing off. I walked to the counter to get a straw and to see if Ms. Thang had anything else to say, but of course she chose to be nice nasty & say LOUDLY “Have a good night!” All in all, this could’ve been handled professionally but a lot of people lack professionalism in the service industry! At this point, a factory job screwing on toothpaste caps would be a better fit for both! At the end of the day, I was never rude & simply stated a fact (my fries were cold) & a question (I thought you got a mix of you didn’t make a special request). All that rude tone and talkin around me was UNNECESSARY! I’m very unsatisfied!
Tried to place a to-go order at wingstop in St. Charles Illinois. After calling 4 times with no answer on the phone, I had to order online. I double checked everything. Then I go to pick up my order and they don’t have it. Somehow my order when to St. Charles Missouri. So I ended up having no dinner, and the store won’t refund my money. So I’m out $35 and had no dinner for my family. Customer service was awful.
I picked up order online only to get there and find that they lock the doors. You could see the employees inside but they weren’t opening the doors when I finally got my pick up order. It was incorrect. I am missing my chicken tenders they don’t even pick up the phone to make it right. Whoever is in charge needs to know the doors are locked, so customers can’t go in and I wasn’t given a receipt. I should’ve checked my order before I left, but I thought the employees would not make a mistake.
This place is awesome. Friendly service. Very Clean and the food is awesome. One of the best locations in the area. I loved their Cajun Meal Deal for $8.99. Cheaper than the horrible fast food places. I go here twice a week.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:45 AM - 12:00 AM |
|---|---|
| Tuesday | 10:45 AM - 12:00 AM |
| Wednesday | 10:45 AM - 12:00 AM |
| Thursday | 10:45 AM - 12:00 AM |
| Friday | 10:45 AM - 12:00 AM |
| Saturday | 10:45 AM - 12:00 AM |
| Sunday | 10:45 AM - 12:00 AM |
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