Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
It was my daughter’s and my first time trying Wingstop. We walked in and ordered at the counter: a 10-piece wing combo and a lemon pepper chicken sandwich combo. When we got our order and arrived home, we realized the chicken sandwich was missing from the bag.
I called the location to inform them of the mistake and was told I could return to the store to have it corrected. Even though I live 15 minutes away, I decided to go back because it was my daughter’s order. When I arrived, I brought the entire order back untouched and requested that they also redrop the fries since they had gone cold by the time I returned.
The team member I spoke with on the phone assured me that everything would be taken care of. However, when I got to the counter, he asked if I was sure the chicken sandwich wasn’t in the bag, implying that I might be lying or trying to get free food. I explained that the sandwich was absolutely not there—we hadn’t even opened the bag until we got home.
One of the team members in the back claimed she had made three sandwiches, so it seemed likely that my sandwich had been placed in someone else’s bag. Despite this, I was forced to pay for the missing sandwich just so my daughter could have her meal.
This was a terrible first impression, and I will not be returning.
Side note: While I was there, I noticed chemicals being splashed on the floor for mopping, even though food was actively being prepped and packaged for customers.
I’ve always been a Wingstop stand and will continue to be. I think the wings (bone in) have great flavor and Wingstop alone has one of the best ranches in the game. However, my most recent experience did let me down. I want to preface that it was my first time ordering from Uber Eats which could also help my last due to this experience. The buffalo and garlic parm were not as good as normal, and were honestly really dry. The boneless wings were not a hit, which is why I will resort back to ordering bone in only. The fries were delivered extremely soggy and lacked any freshness to them. Also, my carrots were forgotten which was a huge bummer. Overall this was a very disappointing Wingstop meal. However, I won’t let this one bad experience deter me from going again!
Avoid the wing stop on Normandy like the plague!!! Ordered online on two separate occasions arrived at to the restaurant at the ETA that was provided and still had to wait more than 15 minutes past the ETA that was provided. You can see them working as slow as snails with no sense of urgency. What's the point in even ordering ahead if you still have to wait more that 5 minutes? And no there was not a line of tickets in the window which you can also see clearly.
I just received my door dash order and there's no ranch,and I paid for extra ranch. How hard is to follow simple instructions???!!!When I called in to get the problem corrected the phone rang for 20 minutes and no one picked up. I'm never ordering from here again. Congratulations on doing a pathetic job and proving yourselves to be incompetent.
So I noticed a lot of people are upset because the food takes so long here. I've been coming here for a while and I usually order online only and I think they do a pretty good job if you give them a while to prepare. This is the first time I stayed in the restaurant while they gave me a 15 to 20 minute wait time for three chicken sandwiches and some fried corn. During that time I noticed a lot of customers waiting and a lot of door dashers waiting. They were waiting just as long as I was. Some of the orders were very large and the staff stayed very busy and vigilant. I think the online orders disguise how busy this restaurant actually is. I asked for a refund and told them I had to go and they said I would be next but I declined respectfully. The manager came and apologized. I told them they usually do a good job but I came during a busy time and I won't make that mistake again. I think if the online orders were represented by customers actually in the restaurant the line wrapping around the block. If you place an order here probably double your wait time or simply call and ask where you are at in queue.
I and many other customers were waiting for over 30 minutes at least for our food. I ordered at 1:15 and it was not ready until 2:00. The workers were very disrespectful and did not pay any attention to the customers. Don’t waste your time and I recommend going to a different wing stop.
I placed a door dash order at 6:18. I called twice and dasher was there to pick up my order and two left because of the wait. As I was about to cancel after 2 mf hours, I texted the dasher and he said he had my order and is waiting on another order. When I received my food the fries were iced cold, chicken sandwich was missing. They gave me medium sweet tea instead of a large zero coke. I will never order from them again. Maybe because it was a Friday night that they was so busy, but they have to do better because that was ridiculous.
Ordered a combo meal and then added on 2 tenders got home they forgot the tenders. Called they said they would be ready no apologize. Had to wait 5 more minutes once I arrived. Again no apologies. By the time I got home my family finished eating and mine was cold. Terrible customer service.
Quick Facts About Wingstop
Today
Opening Hours
| Sunday | 11:00 AM - 12:00 AM |
|---|---|
| Monday | 11:00 AM - 12:00 AM |
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
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