Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Cozy
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Ordered at about 10pm on Saturday to pick up. Unfortunately found a condom wrapper in the men's bathroom. A little dirty and stale in the restroom as well. But staff greeted me when I walked in! We got the Cowboys flavor and Cajun but both felt underwhelming with the flavor. Not as much heat or flavor as you would want. Fries were, fresh, hot, and seasoned well.
They gave me spoiled food hung up in my face and refused to refund my money. Kimberly is the manager that hung up in my face.
Decent location. I thought they messed up on my flats but I had made a mistake online, so they technically didn't owe me, but we're willing to remake my order for me. Could have been the one individual who hooked me up, but still, it was a good experience and they fried the wings extra exactly as I instructed so no air fryer additional cooking was needed. Satisfactory experience. They have messed up occasionally on adhering to all flats, but also accidentally put more wings than offered at times which I guess it's awesome so ... Lol
This is by far the worst Wingstop in Arlington! Where to begin…. Multiple times they’ve messed up my order so make sure you check your food before you leave. Marvin and his crew are terrible! They don’t care about customer service at all. They get my order wrong and offer 10% off my next order. Ridiculous people running this location. They think it’s all a joke! Save your time and go to a different location. Worse Wingstop experience I’ve had!
This Wingstop location is very professional in regards to the staff. They get your food out as soon as possible (Avg wait time: 20-30 minutes) We always come here and the wings are delicious and perfectly tossed in the sauce of your choice. This time I decided to try the Chicken sandwich and it was very delicious! Highly recommend this place for your cravings.
Arrived at 11:00 and the clerk had just unlocked the doors, I placed my to go order and received my receipt at 11:02 AM, the clerked mentioned it would be about 18 minutes, I figured that was the case, at exactly 11:26AM I asked the clerk if my medium sized order (8 bone in wings and fries) was almost ready. She stated that yes soon and stated they only had one cook. I received my order at 11:31 AM. Don’t get me wrong my husband devoured the food. I just felt they were slow as snails ???? dipped in molasses. The fries were dark, over fried. The ladies were tacky for keeping their coffee drinks nearby, your running a business be a little more professional other than that, the place and food was okay. I would suggest call in orders and or dine in.
My order was taken by a manager name Alexa. She told me my food would be done on 10min. It was and it was half done and not seasoned.
There was seasoning on one side of the wings. And the fries still had undone fries visible. I asked if they could recook my fries, pointing out the fact that you could see non cooked fries. And hardly seasoned.
She had her crew make more. Ask for more lemon pepper and because she had an attitude I ask her to just put it in a cup so she didn’t take my wings out of sight. Then ask her for an extra ranch.
She tells me I have to pay which wouldn’t have been a problem if my food and her attitude was right. I calmly told her I shouldn’t have to pay considering my food was not right and a free ranch definitely doesn’t suffice my time and disappointment. She pushes back twice and with an attitude say “ she’ll give me one this time”.
I ask who’s the manager still so calm and she still got an attitude and responds that she is. She thanked me for saying she was an a hole manager & encouraged me to tell corporate.
They burnt my fries & over seasoned them I’m sure on purpose because the guy that was working with her went and whispered in the other lady ear on fries and took over.
I paid $20 for a ten piece and two fries just to be handle with disrespect. I’ll never go there again because somebody doesn’t know how to pick the management team.
What can you expect from a store that only hires children? Incompetence, rude behavior, even the managers need a customer service class or two. Not a single employee at this store would get hired by me even if they took minimum wage as a payment. Completely rude at every opportunity, speaks to customers as though they're doing them a favor. I watched them harass a young man simply for asking a simple question. If this franchise lasts 2 more years. I would be very very surprised.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
|---|---|
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 12:00 AM |
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