Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
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Sports
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I havnt had wing stop in very long and thought id give it a try. Ordered take out 20 boneless wings and fries. Very disappointed. Every piece of chicken had a rubbery center. I paid $18 just for the fries to come out brown and the chicken to be rubber. I feel very ripped off as my budget is tight and can only afford one fastfood meal a week and wasted this week. Id love to hear from the manager about how this can be made right as id hate for this to be my last tome eating there
PSA - Check your order before you leave this restaurant. It seems like I'm not the only person with recent issues.
Ordered food through their app. (Dec 2024). Ordered a family pack and picked 3 flavors for the wings. Went to go pick up and order and after I got home. One of the flavors was missing.
Tried to call the store to just refund the amount i didnt get, but their system just hung up on me. I tried calling 4 times going through different prompts with no luck. I'm basically forced to go back or just lose out on money.
Went back to the store to let them know I'm missing part of my order. After a few minutes they bring me my remaining order.
The process was annoying and not one person in their team apologized for the inconvenience. It takes me 15 mins(one way) to drive to them. So I lose one hour of time on just driving for $15 worth of missing food.
Not worth the trouble.
Just came from the dentist, they had a Wingstop next door, went in to get some wings but they told me it would be a 20-minute wait, I didn't want to wait so I drove on back to my side of town. Went into my Wingstop, ordered a large combo with fries and a drink and asked how long would it be cashier said 10 minutes, 20 minutes later I asked the guy at the register the guy counting the money, could be the manager, how much longer before my order is done, 2 minutes he says. My order comes out and it is refried fries and 9 drums and one flat. I tried to eat these jacked up wings, they ain't normal sized but the flat part of the wings taste better. Crazy thing is that I was the only person in there, they must have made all the online orders before mine. Anyway when I went to get a container to go for all these drumsticks I didn't eat, I ask the cashier why my order had 9 drumsticks and one flat, she says I don't know you'll have to ask the people who made it so I motion to the guy to come over, ask him the same question and his answer is the same, he didn't make it, ask the guy who make it but he also said that they normally will cook 5 and 5, he doesn't know how or why that happened, offered to give me a discount on a future visit. It seems that these folks pick and choose who get good food and good service. It is time to go back to cooking chicken myself or stop eating it all together. This place and it's workers have zero accountability, it takes very little effort to get an order right especially if no one else is in the restaurant.
Very inconsistent and unorganized. I was waiting for my order for thirty minutes and when I came up to ask for my food I was told it was given to someone else without an apology. When I asked how the mistake happened I was told by the cashier “I thought it was you bc the name was the same” I have a very unique name so I doubt that. After being at the tea waiting for an hour multiple customers were complaining about having to wait double time bc their order was wrong or had to be remade bc it was given to the wrong person. With in my encounter with this location I noticed multiple complaints and ZERO apologies just dumb excuse with no reparations.
I did an online order and received someone else's order at (40 mins), I called doordash and wingstop and went around in circles. Roxana the manager on duty refused to remake my order and insisted that the new doordash driver would deliver my cold food. I waited and called and the door dasher had not picked my food up and at this time Roxana hung up the phone on me (1hr 16 mins since i placed the order). I had to come up to the store to get a refund which at roxana she said she would do it later and I said I'd wait until she did, she made excuses and finally after she ran out of excuses she got on the app and processed the order. Roxana still did not provide her managers information (2hrs 30 mins), I never got my food, I saw it sitting on the rack waiting to be picked up.
Man they just can’t get it right! & Gave me the completely wrong order when I took the order back they threw the order out that I returned so wasteful! Could have let me donate it to the homeless man standing outside.
Lost my mobile order, had to re-type my order and made me wait behind everyone else that’s already ordered when my food was supposed to be ready. Didn’t offer an apology, to move me to the front, free food or anything. Just gave the vibe of “sucks for you.” Then I’ve watched 3 different customers come back in with wrong orders. I’ll drive another couple miles to a different wing stop next time. Lost my business.
My family is here from out of state and ordered a large order at 10:45p. We received our fries burnt and chicken wings cold. Keep in mind this is $67 worth of food. We call to get the order replaced they asked me to come in. When I get in the gentleman at the front on 7/15/24 gave us such a hassle although he verified he was the same gentleman that advised he would replace or refund our meal earlier today. When someone is coming in to purchase something from an establishment and they mess up… you could at least provide common courtesy to the paying customer. No apology just straight attitude bc I’m asking them to replace an order that they messed up. This experience put a very bad taste in my mouth and I love Wing Stop smh. It’s sad really. If you are looking for quality service do not come to this location. At least not at night anyway.
-Dissatisfied
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
|---|---|
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 12:00 AM |
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