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Wingstop

+1 909-622-2004
2063 Rancho Valley Dr Ste 300, Pomona, CA 91766 United States of America
Open Today: 10:30 AM - 12:00 AM

Amenities

Service options
  • Outdoor seating
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Comfort food
  • Late-night food
  • Quick bite
  • Small plates
Dining options
  • Lunch
  • Dinner
  • Catering
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
  • Trendy
Crowd
  • College students
  • Groups
  • Tourists
Planning
  • Usually a wait
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Usually a good spot but charging 1.69 for a TEASPOON of seasoning is absolutely absurd. What does it cost to fill the little container with a mix of salt pepper and sugar??
Zero stars if it was possible! I’ve never seen a bathroom so filthy. The sink looked like it hadn’t been cleaned in a decade. No towels to dry hands. Toilet didn’t flush, so full of toilet paper and “stuff”. Every table was dirty & sticky! Floor same. I’ve been to Wing Stops in many states and I’ve never seen one that was so poorly kept! The food service counter was also sticky, soda spills, trash on counter, etc. No trash can inside. Clearly management nor employees have no pride…only saving grace is that my chicken was properly cooked!
My chicken sandwich was soooooooooo good I had to call Wing Stop and ask for the cooks name! Ms. J made me the best chicken sandwich I have ever had! The sandwich was crispy and juicy on the inside. Not only did she make my food great, she gave amazing service. I forgotten to say no pickles on my sandwich, she came and ask me did I want pickles on my sandwich to make sure. (Which I did not want ????). Thank you Ms J for the excellent service!! I was done with wing stop until this day.
Called in for order did not speak to actual person went to pick up order on break it was all wrong ask for refund couldn't wait worker said they could not refund me didn't get her name but her and the manager that was there were very rude I did explaine that it's not my fault that u don't have actual people answering phone orders I had my mom call and explain they told her that they couldn't refund I didn't take the food but still was charged later my mom tried calling again finally spoke with the manager javier very helpful and resolved the matter.... the rest of the employees along with day management needs more training on customer service
This store closed early and should be noted on site. They don't want to place your order at 11:10 pm and they close at 12am. This location sucks. The night worker tonight is coughing all over the place and the store is dirty.. Why is the store dirty if your only taking online orders. This store should close. And I asked if the manager Gilbert Moise told you to close to the at 11:15pm, she said no to stop taking order at 1130.. Well it's 1115 ma'am. I can't wait to call corporate tomorrow.
I love wing stop. But today was horrible I got home our fries are all like burned. Hard as a rock. Legit threw them in the trash even my 4 year old was complaining. My wings had no sauce. The server was to busy having his friends pull to the back of his store to hook up his friends food and I’m sure forgot about mines. And my food is horrible. Dry wings ever. And over over cook fries.
Placed an order online for pick up. Picked up the order got home and while I was serving my kids I noticed that half of order was missing. I tried calling no answer. I served kids what I had received. Drove back to Wing stop told them what I did received and what I was missing. The person went and spoke to manager. I was told manager said they needed to see what they gave me to see what was missing. I told them when I noticed I was missing stuff I called no answer which I was told phones aren’t working. I explain what I did receive kids already started to eat. Then I asked are the orders checked which I was told yes. I asked how is it that the orders are checked yet I’m missing half of the order. I asked if I can speak to the manager was told manager couldn’t talk to me he was busy. I asked again I would like to speak to the manager was told the same thing again that he was busy. I said I will wait. Waited for a few minutes until someone came to the front said he was the manager. I explained to them what happened. Was told it is policy that they need to see what we received so they can know what was missing. They couldn’t do nothing if I didn’t take what I received. I asked are the orders checked ? I was told yes. I asked how is it that if an order is checked yet I am missing half of it. He just said we check. They print the receipt of the order that was placed. How is is that it was checked when I was missing half of the order ? How does that make sense? So I didn’t get what I paid for and was missing just wasted my time and gas. How is it that an establishment has a non working store phone?
They really counted this as one wing, like atlesst expecting to receive a better wing and the crew was just in back chilling

Quick Facts About Wingstop



Today

Opening Hours

Monday 10:30 AM - 12:00 AM
Tuesday 10:30 AM - 12:00 AM
Wednesday 10:30 AM - 12:00 AM
Thursday 10:30 AM - 12:00 AM
Friday 10:30 AM - 12:00 AM
Saturday 10:30 AM - 12:00 AM
Sunday 10:30 AM - 12:00 AM

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