Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Catering
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I would definitely recommend coming here, the food is great like all the other wing stops. Lidia took my order and was very sweet, she gave me plenty of recommendations. She was also very patient because I was unsure of what I wanted to order. If the service is like this every time I came here I would definitely be coming every week!
This was my first time dining on at a Wing Stop . The staff were incredible . From the girl who took my order and cheered me on about my great choices in flavors to the cooks who explained the items and offered a sample. Our meal was delicious and overexceeded my expectations. Definitely try the corn ( what a surprise) also try the fried and ranch
If you’re lucky enough to have Savanna make your food, you’ll be in for a treat. She always make sure your food is done right, and that your smiling when you leave, cuz she’s tell you to have a great day. She makes this place better by her work ethic and amazing customer service!
Definitely debating if I will order from this establishment again as this is my second time placing an online order, showing up a little later than the anticipated time and STILL having to wait an additional 15 minutes for my order. I walk in. There is a woman taking orders at the register (who is always extremely helpful and pleasant, along with ONE other employee…out of the many.) Everyone else does not greet you. Instead they just stare and continue what they are doing. After five minutes of standing and waiting, I was told they were finishing up my order. I continued to wait for another 10+ minutes. As I’m waiting multiple DoorDash orders were being picked up and given out immediately. Within those ten minutes of me waiting, the only two helpful employees continued to ask the other staff why my order wasn’t ready yet…in which another worker responded with an attitude “that’s not the order I was told to do.” If someone is placing an online order, it is to avoid waiting. Between the waiting and lack of polite customer service from majority of the staff, it is extremely frustrating. Not sure if it is a management problem or lack of care but something needs to be fixed.
Stay away from this Wing Stop AT ALL COSTS!
If I could truly give this store a zero stars, I would! This is how bad our experience was:
We arrived at this Wing Stop location around 7:15PM yesterday (Saturday 04/20/24). We ordered the 30-piece wings for the 3 of us and the order was in at 7:24PM.
The restaurant was busy with many people waiting to pick up their food. No one was dining in except us (we sat outside since it was a beautiful night).
(7:40PM) The wait was long, and we did not think much of it, but when we noticed several people who came in after us and already got their order, we started to question the delay.
The front person (his name was Carlos) was polite and apologetic and said that it usually take 15-20 minutes per order!!!
(7:50PM) By now, our order is 26 minutes late and no sign of it being ready. The kitchen was literally a CHAOS, and as others wrote in their reviews, no gloves worn and it was filthy from the amount of food and fries on the floor.
We questioned again the delay, at which Carlos took my receipt and went into the kitchen to inquire about our order. It was at least 5 minutes before he came back to the front to say that they are still working on it. (When I say he went in the back for 5 minutes, I am not even exaggerating the time) The front area literally had NO ONE standing there as now there were more people looking for their order.
(7:55PM) We asked Carlos to cancel our order. He went back to the kitchen to ask the manager who you could hear her say "His order is done". However, when they looked for my order, it turns out in their chaos, they gave it to one of the Uber Eats people accidentally.
At this point, we decided to go somewhere else and asked to cancel my order and refund my money AND THIS IS THE WORST PART:
To get a refund, one cashier (Young African-American man with glasses, forgot to get his name) asked for my phone number and email address! I was puzzled and asked him why do you need this just to refund my credit card? He was polite and advised that "All refunds must be done by the district manager on the next business day!!!"
When I asked for the manager to come and clarify this bizarre rule, he advised that the manager is "busy in the kitchen and can't come right now"!!!!
We literally had to wait until around 8:30PM (almost an hour and 15 minutes after walking in) so the manager can come to talk to us!
The Manager, her name is Will, was also polite and reiterated the same information: Any refund at Wing Stop must be done through the district manager (which her name is Elaina)!!!
What restaurant does not have the ability of refunding their customer money? Especially if it was their restaurant's mistake???
This is a long review, but truly warrants the alarming situation at this Wing Stop.
Now I have to deal with a charge on my credit card that I don't know when, and if they ever are going, to refund it.
First. No gloves. Not a single sink or hand sanitizer in sight. I waited so long for 6 pieces of chieken. I think if I wasn’t in a hurry I would have got my own chicken and cooked it in less time. Love the people watching. Absolutely fantastic. Music is very nice made me cool down. The man at the front was great but the environment in the back… absolutely disgusting with the mess and the unsanitary-ness. I think I am getting sick watching this. There are 52 slips for orders lined up… seriously??? Get it together wing stop. Unsatisfied.
First and last time there. Worst service ever. I was told that it would be a 25 minute wait, however it turned out to be 50 minutes. And I can understand the wait being that they were very busy and it’s Friday. There was hardly any drinks available in the fountain machine however the cashier was far too busy to replace it. The employees were yelling at each other and on occasion at customers that were complaining about the wait. Then after all that, they managed to forget the chicken tenders that I ordered for my kid and the chicken is over fried.
I do not recommend this restaurant to anyone. The corporate office needs to reevaluate this location.
I had a terrible experience with an online order. I placed it at 5:30 pm, expecting it to be ready by 6 pm as indicated online. I arrived at the store around 6:10 pm, hoping it would be ready. However, the cooks kept telling me it would be “just another eight minutes.” By the time I checked the clock, it was 7 pm—I had been waiting in the restaurant for nearly an hour. To make things worse, when I finally asked about my order, I was told the cooks hadn’t even started it. Meanwhile, I watched at least 25 other customers come in and pick up their online orders. Waiting for an hour while my food was completely ignored was absolutely unacceptable and disappointing behavior from the staff.
Quick Facts About Wingstop
Today
Opening Hours
| Sunday | 11:00 AM - 12:00 AM |
|---|---|
| Monday | 11:00 AM - 12:00 AM |
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
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