Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Thoroughly disappointed. Made a walk in order, 10pc classic combo, all flats, lemon pepper. The wings are fresh and hot but BARELY have lemon pepper seasoning and absolutely no butter sauce. To add insult to injury, the listed phone number is invalid or just gives a busy tone! Lunch break ruined!
Last night was far from quality service, and I feel compelled to share my honest experience. I noticed the staff were unorganized, with no sense of urgency in getting orders out. I was fine with waiting, but we ended up waiting over an hour after placing our order. When it finally arrived, our fries were cold. Granted, we missed hearing our order being called due to the loud music. I apologized for that and mentioned to the team manager that it was difficult to hear, which could explain why we missed it.
When I requested a remake of the fries, explaining they were soggy and undercooked, the team member kindly said it would be no problem. However, when the fries came back, they were the same soggy ones, just with more seasoning. My friend and I were disappointed. I returned them again, requesting a proper remake, but Crystal, the manager or supervisor on shift, informed me they wouldn’t remake them a third time. I remained polite and simply walked away.
The level of professionalism at Wingstop was far from customer-focused or friendly. My friend and I joked that we’d just go home and use our air fryers to achieve the crunchy, savory taste we usually enjoy. I wasn't rude throughout the experience, yet waiting over an hour for the poor service we received was truly disheartening. I definitely believe some training is necessary.
As a former food service manager, what I witnessed was chaotic and unfair to paying customers. It escalated to the point where a man, wearing a green shirt and a crown on his head, got into an argument with the staff and had to leave. Situations like that wouldn’t happen if everyone was performing their roles properly.
Ordered placed at 8:59 ordered received around 10:25
Don't order a dry rub, you'll get everything wet and nasty... Don't call and complain because they don't care ..
Staff was nice and friendly. Lots of dirty tables though. Someone did come out and start cleaning up and wiping tables. Also restocked stuff because there were no straws when we got our drinks. BBQ was too spicy for my kid so he didn’t really eat. Food was good. Just wished the bone in wings were more consistent in size. They were either jumbo or tiny as seen in pic.
The whole staff needs to be fired, including the manager (white woman with braids) . I placed an order online although my order stated it was complete. I still had to wait an additional 20 minutes just to get old cold fries and plain wings sprinkle with Parmesan they were supposed to be the flavor invasion. The blue cheese was super watery and the side of atomic sauce was half full. Also water I spent an hour trying to call the store all I got was someone answering and hanging up. SHAME ON YALL...
Why wouldn't they be taking orders at 10 PM when they close at midnight? No excuse given other than that. Thank goodness BWW is a rock throw away and better anyways...
I placed an online order and was given a time of 33-38 minutes. I arrived approximately 35 mins after order was placed and gave my name and was told it would be ready shortly. After 1 hr I asked again and was told they were getting orders out as quickly as possible. After 1 hr and 40 mins I showed my order number and was told they couldn’t even find my order, then after going to the back was told it would be ready soon. 1 hr and 50 minutes after order I received a warm incomplete order after 2 hours I received my order that was not hot and a bunch of excuses as to why it was not their fault. I spoke to both managers received no resolution to the issues presented. When we finally got home with $50 worth of soggy barely warm food there was a chicken bone stuck to one of the boneless wings. I will not be returning to the Temple TX location anytime soon.
General Manager was extremely unprofessional and cursing at a customer over the phone. I have been inside this location a few times and every time I go in the GM is on the phone having a screaming match with a customer. Tonight was by far the worst experience I have ever had and will not be returning. The entire order was incorrect except for the fries. Every single wing flavor was incorrect, I received an assortment of Buffalo, Parmesan, and Plain Wings. I ordered Crunch Time, Hot Honey Rub, Cajun, and Hickory Smoked BBQ Wings. I’m not one to complain but this location in Temple, Texas needs a serious fix. I would have called myself but I did not want to have to endure being attacked by the GM. Hopefully this reaches somewhere for the sake of all WingStop’s future customers.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:45 AM - 12:00 AM |
|---|---|
| Tuesday | 10:45 AM - 12:00 AM |
| Wednesday | 10:45 AM - 12:00 AM |
| Thursday | 10:45 AM - 12:00 AM |
| Friday | 10:45 AM - 12:00 AM |
| Saturday | 10:45 AM - 12:00 AM |
| Sunday | 10:45 AM - 12:00 AM |
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