Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Catering
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Chicken was small and dry. So hard I could not even bite into it. Very disappointed. Only reason they got two stars was because the manager Sherri made it right and offered to replace them. Sadly, I was on my way to work so I could not go back. Will update when I go back. Spent $15 on food that went straight to the trash. Gross! ????
Update: After 5 weeks, I finally went back. Food was super good, chicken was cooked perfectly and much bigger portions. Ordered the exact same thing to show a comparison! Cheri was there and was very polite, excellent customer service! Would definitely recommend.
Have been coming to this location for a long time. And I don’t usually have issues with this location. But today the employee in the photo was rude and feel like he doesn’t belong in front of house. I walk in and was asked if I had an order (which I will give him credit as part of the job he did do), gave him my name and he proceeds to go to the back and messes with receipts on the line. Proceeds to walk back around the corner, grab a broom and sweep by the TV in the far corner and gets on his phone without an update on the progress of my order. He is on his phone for a good bit of time and starts sweeping. After time, a line cook approaches and asks if I had been helped. Told her not really, explained how the other worker asked explained how the interaction went. She talks to him and comes back and asks “he did or didn’t help you?” As if he told her he did which was responded with no update was given. Rest of the evening with this employee was met with rude stares and attitude with other customers that would walk in. My orders very rarely have error and service is usually amazing here. But today just wasn’t the day. I understand bad days happen, but it should not be inflicted on customers
I asked if there was ketchup, the girl said there was some in the bag. There was not. I'm traveling. I wanted ketchup with my fries. Super annoying.
I've only ordered food here twice online and I had issues both times. I'll show up after the amount of time it estimates just give them a bit more time, but I still end up waiting. This last time I waited over 40 minutes after them telling me my order would be ready in 15 more minutes. Based on the service it's not surprising because I just see all of the workers talking and joking around. They're either not working or moving with no sense of urgency. The food is actually good, it is some of the worst service I have ever had I like Wingstop, but I'm not coming to this ever again. Just terrible service surrounded by a group of angry customers like myself while in the back it's all smiles and laughing.
I ordered ahead of time and when i got there they had lost my ticket then i waited for my order another 15 minutes i got home and i didnt even get boneless wings these are smaller than chicken nuggets these are super small i held a quarter next to it to compare and this is the second time i get them like this i did receive more than i ordered but i would say only 5% of them had chicken the rest was just breading witht the flavor i picked i lost hope in them will never be back
Had wing stop at this location last night and been up vomiting. Things did taste a little weird. I ordered the cheese fries and 5 piece regular hot. And I wonder if it’s bc I didn’t tip. It was a total accident I typed in a tip but for some reason it didn’t ring up. Either way you shouldn’t treat customers like this if that’s case. You never know what people are going through so please be kind. I’ll never eat at this location again and quite frankly I may be done with wing stop in general. Not a good feeling
Just wanted to add since I have been sick all day these kids are really sweet in there but probably need training on under cooking things and cross contamination before they make more people sick
I have been going thru chemotherapy and rarely hungry.
The last 2 days I've been craving chicken wings. This was my first time to wing stop here on Carmel ne. Got home excited to enjoy my splurge since I'm pretty strapped financially. The wings were HORRIBLE. The tops of the drumsticks and wings were so over cooked on the top you could only eat under the skin. Then since all the flavor is in the skin I guess and meat was rubbery with no flavor since all the flavoring was just on top. Feeling very sad and let down when I splurged on the 10 piece.
I always am the one to give kudos however in this situation I feel like I need a refund or credit for something else. ????
Terrible customer service. Wings were small and dry. I called to speak to the Manager but he refused to give me his name… terrible service.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 11:00 PM |
|---|---|
| Tuesday | 11:00 AM - 11:00 PM |
| Wednesday | 11:00 AM - 11:00 PM |
| Thursday | 11:00 AM - 11:00 PM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 08:45 PM |
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