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Wingstop

+1 703-998-9464
3521 S Jefferson St, Bailey's Crossroads, VA 22041 United States of America
Open Today: 10:30 AM - 11:45 PM

Amenities

Service options
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Comfort food
  • Late-night food
  • Quick bite
Dining options
  • Lunch
  • Dinner
  • Catering
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • College students
Planning
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Food was average and all flavors were spicy. It should have been noted that flavors are spicy so customers are aware or at least give us the option to choose between mild and hot. Also it took them 30+ minutes to give us our order of 20 wings, unheard of for a fast food place…. Cajun fries were too spicy and hard to taste and enjoy the fries….
Looks like the chef called sick. Lol or their quality degrading. Fry hamburger so salty and tastes so bad, Fry's cold and both poorly done.
Never again. Wings too my wife returned. Check my cheeseburger compared to the garbage served by Wingstop restaurant. Lol I will attached 2 normal cheeseburger done in my home.
Now look have I’ve had better wingstop? Yes. Was this bad? No. But it could’ve been better.
The fries were stale somehow even though they were given to us right away. The chicken was crispy but even though there was the parmesan there just was no garlic??? Which I feel is essential to garlic and Parmesan. Otherwise the staff was normal (no rudeness they’re just efficient lol).
I came into to the store to pick up an order, waited for 10 min, asked for help to check the status of the order and the rude cashier said that she didn’t care that I was waiting, how in the world is that an answer to a customer? There were no apologies, no nice response, no “let me help you with your order”, nothing. I could understand how busy they can be, but this kind of behavior is unacceptable, I refuse to be treated like that specially if I am helping their business. It seems that they don’t care losing customers, I will never come back nor recommend this place.
Food usually comes out good but you have to wait a day and a half to get it. Even if you order online the wait time is horrendous, and if you order in person forget about it! Literally being run by a bunch of high schoolers who don’t care. As I am in my 40 minute wait for my food it was me hoping AI and robots get advanced enough soon to run this Wingstop and whip it back into shape. Oh btw the lobby is FILTHY!
Picked up an order yesterday (9/28/24) and made it home and saw they left out 5 mild boneless wings from my 20 piece wing deal and didn’t put hardly any seasoning on my fries when I asked for extra seasoning.
I called and spoke with one guy who was really pleasant about it, apologized and said he would give me 5 extra for my troubles and the fries free too.
I wasn’t able to make it back yesterday which I told them I probably wouldn’t be able to come back until later in the evening.
I call back today (Sunday 9/29/24) and like everyone else is saying, they have a very rude cashier/worker that answers the phone and was extremely rude. She kept saying that it’s football Sunday so it’s very busy and it would probably be close to 2 hours or longer. She tried to have me read the entire order back and kept saying “I don’t have your ticket I don’t have your ticket I can barely hear you” and just kept being rude to the point I got tired of it. Even then I told her I could place the order and/or show them the email receipt I have and they could just not charge me for that and she said her manager would be in at 5 (keep in mind I called around 12:30pm) and basically they could deal with it. Ridiculous. You mess up an order, you fix it just like the first employee was trying to do yesterday. You don’t make them wait all over again and especially for hours just because you’re busy. Didn’t have high expectations for this place to begin with but just know that the girl Kayla that answers the phone is an excuse of a customer service worker and is going to give you a pissy response no matter how nice you are about it and understanding. Not coming here again.
Horrible experience, after about an hour waiting, we received the food, cold, tasteless, inedible. Nothing against people who work there, but the food is a the worst. Not recomendable.
This specific store was very disrespectful to DoorDash drivers. Disregarding extreme delay facing occasionally. One time they weren’t complying with DoorDash policy to attach receipt. Other than that they deliberately denied “cup holder” while the driver has two big bags of different order. Both the lady at front & supervisor told him to get out of the store while to trying to calmly explain the issue. Drivers delivering to their own customers experiencing a lot & merchandise personnel seem to care less shaming them in front of customers. So defamation!!!!

Quick Facts About Wingstop



Today

Opening Hours

Monday 10:30 AM - 11:45 PM
Tuesday 10:30 AM - 11:45 PM
Wednesday 10:30 AM - 11:45 PM
Thursday 10:30 AM - 11:45 PM
Friday 10:30 AM - 11:45 PM
Saturday 10:30 AM - 11:45 PM
Sunday 10:30 AM - 11:45 PM

How to go there

Location