Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Dessert
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
My boyfriend and I ordered 2 well done fries and they served us cold mush. It’s disgusting and there were absolutely NO GOOD FRIES IN THE BUNCH. NOT A SINGLE ONE. Incredibly disappointing. Waste of money.
So we went in and the service was quick but we haven't decided what we wanted yet, the lady at the front seemed like she was busy and or tired of our existence just from walking in the door, we got two 10 piece combos one with regular mild the other with mild/honey or whatever the dry rub is, we got our cups, but no lids, there was none at the drink stand and we took our meal to go, it came out pretty quickly and was packed beautifully. But like 4-5 hours later both me and my girlfriend are sick with food poisoning and all we have eaten today was this. This leads me to believe the food was ill prepared or the food itself is past due and neither are good. Leaving a one star review, not a fan of the service, the food gave us stomach issues, and we didn't feel like we were invited nor were we welcome.
I mean the food is fine. The wait time is egregious. If you want less than half an hour you have to order online (they put online orders in front of in person orders), and either way you still wait crazy amounts of time for “fast food”. It’d honestly be quicker to make the wings from scratch AT HOME. I ordered in person and waited about 45 minutes from time of order. Wtf.
Absolutely horrible, it’s sad that the food is good - most of the time.
Ordered food online, said it would be done 6:45 PM. Went around 6:50 PM to pick it up, because I knew that they would be busy around this time.
Waited for an hour, asked again when the food would be done. They said around 10-15 more minutes. They were very packed so I was understanding. My fault that I waited another 30 minutes. The front desk worker wouldn’t even check the new bags being put onto the shelf. A lady was so fed up she went behind the counter and grabbed her order.
After a while, I asked again and they told me they lost my order and they would refund me in 3-4 days…. why not tell me that an hour earlier so I could go get food somewhere else!!!! Lost so much time and no offer to even remake my order instantly. Went in when it was light outside - walked out when it was dark. Never go.
Went to whataburger got my food in under a minute. Go somewhere else if you actually want food at a decent time.
Pro: food was decent.
Cons:
1. We placed the order ahead of time (confirmed at 4:45pm) for a pickup up at 6:50. When I showed up at 6:50 with two hungry kids, they hadn’t even started the order. We didn’t receive the food until 7:48, nearly 1 hour after the food was supposed to be received.
2. After waiting nearly on hour past the original pickup time, the staff almost didn’t give us our food because the order had two orders of fries but our receipt showed one order of fries and a meal deal (which includes an order of fries). Apparently the staff doesn’t know what comes in their own meal deals.
Placed an online order for 8 wings. Said it would take an hour. Came to store an hour later to see 50 people crammed in waiting for their orders while the employees lazily complete tasks in the back. So. Extremely. Slow. There was only one employee trying to help speed things along. waited TWO HOURS for 8 wings just for them to be hard and cold with hard and cold fries. I assumed they must be fresh since i waited so long. There were so many bags of food ready to go just sitting on their counter waiting to be given out but the employee who was mainly giving out orders kept disappearing. Never had worse wings in my life.
I ordered my food through the app at around 6:15 PM, and it said it would be ready at 6:45. I come in at 6:45, and my food is not ready. The place was really full so I understood. Every 30 minutes I kept asking the lady, where is my order. She kept saying “They are working on it”. Shortly after, my friend who ordered 10 minutes after I did gets his food. So we wait. At 8:15 PM i asked her, where is my food again. she said “I tried to look for it but they don’t know where it is”. Literally such a waste of my time. I got a refund and was told it would take 2 days to process.
This happened 11 days ago, and i still have not gotten my refund. I have called them twice.
Ordered online and the website said it would take 30 mins to be ready, showed up 45 mins after order was placed and still waited almost an hour, only for my food to be cold when I got it. Fries was stale and drowned in seasoning, I think I had more seasoning than fries. Employees do a lot of standing around and talking and getting on their phones instead of actually trying to make orders and get them out to people. Poor communication from the staff as well.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:45 AM - 12:00 AM |
|---|---|
| Tuesday | 10:45 AM - 12:00 AM |
| Wednesday | 10:45 AM - 12:00 AM |
| Thursday | 10:45 AM - 12:00 AM |
| Friday | 10:45 AM - 12:00 AM |
| Saturday | 10:45 AM - 12:00 AM |
| Sunday | 10:45 AM - 12:00 AM |
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