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Wingate by Wyndham JFK Airport / Far Rockaway

+1 718-925-4283
10 21B Beach 21st St, Queens, NY 11691 United States of America
Open Today:

Amenities

Other
  • Free parking
  • Free breakfast
  • Free Wi-Fi
  • Air-conditioned
  • Star rating
  • Check-out time
  • Check-in time
Amenities
  • Free Wi-Fi
  • Free breakfast

Best WLM Reviews

Fantastic experience staying here, I was treated like royalty - staff went above and beyond to make my Son and I comfortable. They have a great selection for breakfast 6:30-9:30 and there is coffee, tea and hot chocolate all day as well as filtered water. The room is clean and comfortable, there is Paul Mitchell shampoo & conditioner in addition to chamomile bar soap. Although this is a higher end hotel the price was fantastic and was very low even for the location. I definitely recommend staying here
It was okay because the room, as well as the lobby, was clean, with modern furnishings. Otherwise it would get a 1. The Queen room was too small for two people. The location is absolutely horrific. Neighborhood is very sketchy. People hanging out in front of hotel and across the street, playing loud music. My husband was hesitant to check in. When asked if the area was safe, the front desk clerk informed us that there were a lot of homeless people in the area. (She was very courteous and helpful.) The parking was a joke. Maybe 6 good spaces for a hotel with at least 50 rooms. No shuttle service as advertised (although there were two shuttle buses parked in the lot, taking up much needed space for guests). We checked in on a Thursday. The only time I saw a few breakfast items was when we checked out on Sunday morning.
Parking was a bit tricky but we lucked out twice and got a parking spot on site. The receptionist was very polite and professional. The room was clean, had a coffee maker, refrigerator and microwave. The AC was powerful which was great because it is about 100 degrees. Breakfast on weekends. Average price for a hotel and it is a very short driving distance to some great beaches. If you don't mind the city vibe then this is a pretty good spot.
This place tells you about itself without having to check in. The 101 precinct and EMS are parked outside regularly. Immigrant Latino females bring their johns here daily and there's always a violent altercation probably over money. It's probably more of a shelter than a hotel.
If I could give zero stars I would. This was the worst hotel I have ever been to. And I didn’t even get to check in… The counter staff was very rude. She told us we couldn’t check in because the hotel was turning into a shelter. We asked for proof so we could get a refund and she said there is no proof but our booking site would know. They wouldn’t let us check in. The staff was all wearing pajamas. The front desk girl was clearly on drugs and while we were looking for other accommodations we witnessed her and another staff member using drugs. We were told by the front desk girl, “This is Far Rockaway, not Beverly Hills.” when we asked if they were okay because we also saw her arm band and needle kit tucked away on the desk. It was a disgrace. Now after all of that, the hotel is refusing to refund my booking site the money. It is a mess and I will never stay at ANY Wyndham hotel again. I had been to a few Wyndham’s that were nice, but nope, NEVER again. The worst experience I have ever had at a hotel. Do not stay here. Stay in the airport before you stay here. Its not worth it.
This hotel is not in a neighborhood in which you feel comfortable leaving your hotel. It suppose to be smoke free but you can smell Marijuana throughout. Breakfast only on the weekends. No shuttle pickup. Fitness center is unavailable. Loud music blasting outside. No where for Uber to pick you up, you have to enter and exit from the street, because their parking lot can only accommodate about 4 cars and excess cars are crammed in and on the street. Curtains in my room was splattered with what appeared to be greasy food. Just go elsewhere!
I arrived at the hotel around 2pm. Most hotel would accompany guest to check in a little early but this one makes you wait until 3pm - which is fine if the room was clean. We got to our room just to put down our luggages and went back out and didn’t have a chance to check the room. So when we came back later around midnight, ready to rest, we found hair, lipstick mark on pillow, tape, food crumbs on the bed sheet. We were so tired and only stayed for one night so we thought maybe just bear with it since we would be checking out in the morning. Then we went into the bathroom to take a shower to find hair in the sink and an old, yellowish Nike sport bra hanging on the curtain rod of the shower…. We were so drained from walking the whole day, had to wait until 3pm to check in because the hotel staff have to “clean the room” for us to be put in such an outrageous mess. Not to mention the AC smells like mildew and wet socks that makes the room so humid. I’ve stayed at Wyndham before in Seattle and LA but this one is nothing like the other locations. Horrible experience.
I feel like a scam by what this hotel offered. There was no parking spot available but the hotel website stated that there was free parking. The hotel staff was unhelpful that he didn't even try to help me find a parking spot. He just said finding a spot from the street which was all packed. Also, I saw a car just parked in the hotel parking spot but the guy didn't walk in the hotel. Obviously the hotel staff didn't do his job to allow only guests to park there. The reception was unattended sometimes that I had to wait for 10 minutes to wait for the staff to come back. The deposit charge was not holding a charge in my credit card but charged me and then refunded me. It costed me several dollars in the foreign exchange rate. The hotel's neighborhood was not good that I didn't feel safe walking on the street. That night I got the room key and couldn't find a parking spot for 30 minutes. Then, I checked out the room immediately without going to the room. I was really disappointed with the stay in the hotel and would never choose to stay in any hotels in Wyndham group.

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