Wingate by Wyndham Christiansburg Info
Amenities
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Pool
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Free parking
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Free breakfast
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Free Wi-Fi
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
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Free breakfast
Best WLM Reviews
Very roomy bathroom, nicely laid out room, Comfortable beds, I like the design of the room, two restaurants near nearby, easy access, and parking. We did not make it to breakfast. Appreciate that it’s pet friendly. We would stay there again.
Positive: Location was good. The bedding was good and seemed to be clean. Negative: We had to wait on the front desk clerk when we arrived because she was outside in her car on the phone. The carpet in the room looked like they had not been cleaned in sometime. The showerhead was terrible.
I’ve attached photos for your reference.
Overall this hotel is filthy. Particularly noticed and noted in the lobby (pillows literally have stayed in disarray during our stay, which only tells me that no one cleans there). The syrup dispenser in lobby was covered in ants. The customer laundry area was covered with trash and no working lights. (This is EXTREMELY UNSAFE). The only working elevator was very dirty and smelled like burnt rubber. The walkway and hallway had scattered trash on the floor. The ice machine area on first floor was very dirty. We requested for housekeeping to service our room while away at work; this never was done. We had to ask for fresh towels, toilet paper and trash bags. We had a 5 night stay. When we asked for fresh towels, the manager on duty on the evening of 7/28 was pretty rude. She said that we would need to turn in our old towels in order to get new ones. (We had placed them in the hallway that morning because they were dirty)
It was a filthy room, garbage left in drawers. You can hear people upstairs and between rooms. Breakfast did not even have water or hot water. They did not replace coffee. Staff was disorganized and has no clue what was going on. I have never left a review on google but if you have the opportunity to stay somewhere else, do it. Oh and for the strict no smoking policy the staff was smoking in the lobby. The Icemaker had red stains.
DO NOT STAY HERE. The young female front desk was extremely nice and that is the ONLY positive about our experience. 7/21/24 – my mother booked her reservation through hotels.com upon arriving, they did not ‘have it’ and was even shown the confirmation number – we were recharged and for $12 more – which whatever but, it just steadily went downhill from there. This hotel is just plain disgusting and nasty. The elevator we excused bc we assumed it was high trafficked. The doors opened to our floor and our mouths dropped, honestly we thought it was blood on the walls but we quickly realized it wasn’t but it was everywhere, whatever ‘it’ was.. the smell of weed throughout the entire hotel is insanely overpowering. We did not feel safe, hard to explain but you know that feeling and even our doordasher said she didn’t feel comfortable here so if you’re a female or traveling alone, I just would advise not to stay here on that point alone however that’s up to you -- We got to our room to find the following pictures. The sink and toilets were stopped up, the shower had not been cleaned, the bed sheets were disgusting (dried blood, and bodily fluids, hair, etc - see pics) stains on the walls, curtains, floors, etc. The ice bucket was even dirty! My mother went to get ice to find the entire room covered in water. We finally decided to stay bc it was only one night and didn’t need another (3rd charge) pending on our account. We tried to clean up but there was only one towel. Called downstairs for more towels and another pillow and she advised housekeeping locks the closet and she cannot get any towels, pillows, different sheets, etc. (not her fault and she apologized profusely) We could not sleep the entire night. So, we couldn’t shower, we couldn’t use the restroom barely, the air barely worked, the room smelt and was muggy. There was banging and people in and out of rooms all night. The room itself had potential to be nice but it’s obvious that it’s not taken care of – just don’t stay here. It’s not worth it. The pictures don’t even do it justice of how bad it is to be honest.
FIND SOMEWHERE ELSE! I had booked hotel for a baseball tournament. The tournament was cancelled due to a storm and severe damage. I had booked through Expedia but to cancel reservation, I called hotel directly. The representative I spoke with cancelled the reservation and sent me confirmation which showed no charge. To my surprise, my account was charged the full amount and they WILL NOT refund! I WILL NEVER RECOMMEND THIS HOTEL NOR STAY HERE MYSELF!!!!!!
Positive: Staff was very nice and the location the room good size Negative: I have stayed here before about 3 yr. its gone downhill a little. carpets in public areas very dirty. Shower doors had not been wiped down, hair and soap . it was taken care of but still the pink mold along the bottom.
Awful experience. The hotel was filthy with stains on the carpet throughout the hotel, mystery spills in the elevator, and missing paint all over the place. The manager was unhelpful. Don't stay here. Almost anything is better.
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