Wingate by Wyndham Anchorage Downtown/Ship Creek Info
Amenities
Other
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Pool
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Free parking
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Free breakfast
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Free Wi-Fi
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
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Free breakfast
Best WLM Reviews
Do not recommend. Did not feel safe. We checked into our room with our kids and it smelled like weed. We pulled back the sheets to check for bed bugs (didn’t see any) but there were blood stains on the sheets and a winter hat under the pillow. We went down stairs and let the front desk know. They were nice, but the second room they offered was no better. The people cleaning the rooms did not wear uniforms and did not look professional at all. We were unable to get a full refund and when we tried to talk to the manager she kept putting us on hold and the phone would disconnect. She never called us back.
Room was very nasty, not cleaned at all. We had a blood stain on a pillow and on our shower curtain. Carpet had multiple stains. Bed sheets did not look clean at all! The room stayed hot, the lights kept twitching, the tv barely had any other channels that worked. Had trash out in the hallways, housekeeping never came to our room when we asked for more towels. Breakfast was not the greatest. This place has definitely gone down hill over the years. Pool was extremely cold, had loud people walking around. Definitely do not recommend staying here!
room was clean and comfortable with all the amenities i needed. staff was very friendly and helpful. special kudos to the shuttle service staff. they were on time and helpful getting me to and from both the train station and the airport. on one specific day, one driver even offered to take me to the downtown anchorage even though it wasnt on the schedule. He saved me a long snowy walk. breakfast was tasty and plentiful. will be using them again when in anchorage.
Facility and the room were very clean. Staff was friendly and helpful. Breakfast was adequate. My only negative observation was the carpet seemed dirty compared to the nicely renovated room. I would definitely stay again.
The staff and location are excellent. I loved being close to downtown and everytime I spoke with the front desk or any other staff, they were hospitable and attentive. I really enjoyed my stay because they made it feel welcoming. The rooms are a little outdated and the fitness center is a little outdated too, but I will 100% stay again. It was clean, comfortable, affordable, and friendly. It was easy to get around downtown on foot too!
It was very accommodating to be there through thanksgiving with family close by in town, the only downsize is there was a big family above us the ran, jumped, screamed all the time till after 930 pm, if possible I would be placement of big family’s on bottom floor to help other long term guests that don’t need to hear it every night, other then that. Breakfast bar was very clean and kept clean( suggest a tip jar for employee/ she worked very hard and pleasant to all) thank you , will book again
I have been coming to this property for the better part of 20 years, mostly while it was a choice hotel. It was the comfort Inn at Ship Creek. My other most recent stay was in March of 2024 for the Iditarod and since that time I cannot believe how much the property has gone downhill. Had I not arrived at, 1 AM after driving through icy roads from the first snowfall of the season, I would’ve left and gone somewhere else. Desk staff was helpful, but it was all downhill from there. I entered the room and as I started putting lights on, it almost looked like it was ransacked.
All of the lampshades were off kilter, one table lamp would have fallen on the floor had it not been caught by the drapes. There was hair in the shower, and one of the two beds had such stained bedding. It was almost as if housekeeping never went in the room, or if they had, how could they have left it in that state?!
It is very upsetting because I like the location of this property. It is easily walkable to downtown, but there’s no need to pay high parking rates to actually park at a hotel directly downtown.
Perhaps they are having trouble getting housekeeping, several area restaurants had signs that they were closed due to staffing.
There are easy fixes if they could spend some money and time to get housekeeping on the ball. If you havestained bedding, and you can’t get it clean, toss it. It’s a horrible first impression.
Hotel is really good. Room was spacious, clean, with 2 comfortable beds and big screen tv. Breakfast area is big enough. We enjoyed hot breakfast and tasty coffee with muffins. Trying to stay here every time I visit Anchorage. I would recommend to stay in that hotel!!!
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