Winchell's Donut House Info
Amenities
Service options
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Delivery
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In-store pickup
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Coffee
Dining options
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Breakfast
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Dessert
Amenities
Atmosphere
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Casual
Planning
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Quick visit
Payments
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Credit cards
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NFC mobile payments
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
I was on my way to Citadel Outlets when I saw Winchell’s Donut House with my friend from Kuwait. He told me that I had to try their donuts, and the experience was truly amazing. The donuts were delicious, and the taste is indescribable—I still remember it even two weeks after the visit.
This is the place to go to get great fresh bread! The staff is super nice and attentive. I love how they have a wide selection of breads and other treats. You have to try their sandwhiches!. The coffee is good as well. If you need a little boost the red juice is the way to go. So many vitamins and supplements! Love it.
Worst customer service ive ever dealt with took over 20mins to order a muffin and a green drink. The lady was working alone but could have easily helped us out while the food was cooking multitasking. Simple things but when asked whats going on her attitude said it all. Stepheni G needs to be retrained.
The attendant lied and told me and my friend that they’re selling donuts six for 499 then when I got to the register, it was about seven dollars. I had this experience last night. Customer Service wasn’t good. This is a predominantly Hispanic area, but that doesn’t mean that i shouldn’t be treated with courtesy and respect.
I went to get a refill on my big thermo for work and I want to get fill up but the lady at night was so rude and only put on cup on my thermo less than half and I told her to fill it up because I want a refill, she answered me I only can give you one cup because that's managers order ONLY ONE CUP
ARE YOU KIDDING ME, I PAY 2 3 4 CUPS BUT FIIL MY FREAKING THERMO,I'M WORKING ALL NIGHT AND I NEED MY COFFEE,
BUT SHE REFUSED TO FILL MY THERMO.
HOPEFULLY SHE GRES FIRED BECAUSE OF HER IM MOT GOING TO THIS PLACE ANYMORE.
Love this place. I invited my mom out to lunch and we ordered cold turkey on bagels. They were delicious!. Thank you so much! to the chef and the lady that took my order bertha.. the donuts were good too. Lol It's a nice area and There's always parking.
Went in this morning to get my usual breakfast meal, but this time, I had a bad experience. I don't know if she's new or whatever, but the person who attended me was Miriam G. Asked for the breakfast meal and she looked at me like I was crazy and had repeated it like 3 times, and she still didn't know what I was talking about. I even pointed at the big menu, and she still didn't know what I was asking for. She charged me for only a bagel, and as I waited, I heard other customers trying to explain to her what they wanted. She definitely needs more training in her menu and items because I'm pretty sure I'm not the first person who has to explain something so simple. Definitely would like the manager to get in touch with her and test her knowledge.
The employees at this Winchells are very on point with customer service and providing fresh donuts always. They have very good Halloween designs on their donuts, my favorite is the meal deals for lunch. When I'm in the area I always stop by cause I know I won't be disappointed with quality of service and food. Whom ever owns this establishment should really look into giving these people a proper raise for the excellent service they provide customers cause they are doing something right. Keep up the good work Winchell employees.
Quick Facts About Winchell's Donut House
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Opening Hours
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