Winchell's Donut House Info
Amenities
Service options
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Delivery
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In-store pickup
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Coffee
Dining options
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Breakfast
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Dessert
Amenities
Atmosphere
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Casual
Planning
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Quick visit
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
We went in just for donuts & ended up ordering breakfast sandwiches that were great. Very nice staff who made sure we felt taken care of.
When I found out they have a Winchells in Fallbrook, I had to go. This donut place gave me “nourishment” growing up on the tiny island of Guam. My parents used to buy winchells donuts once a week on a Saturday or Sunday to be served as part of breakfast. This winchells definitely did not disappoint. Everything looked fresh and tasty. I personally didn’t taste any, but purchased two dozen of my favorites to share as I previously had breakfast before going to Winchells. I will say, that everyone that did have a donut said they were delicious. Bottom line: would I go there again? 110% yes! I wanted to try everything. Service was quick, friendly, and efficient.
I was extremely pleased coming in this Winchell's Jose help me out dream Lee well I am well pleased with this fact and customer service I spent 55.77.
Jose stop what he's doing to serve me and was very helpful and really light and help extremely I spent $55.17 for a box of donuts donut holes and and three orange juices is fresh-squeezed that is...
well yeah yeah kudos ???????????? to Jose excellent job.. Ok
Bake goodies are better in the morning but visiting my mom I pass 4 donut stores after 1 p.m. and this one has the freshest donuts of them all.
Got 6 dozen donuts, and 120 donut holes. It was a lot but for an important occasion. The man who helped us was very gracious about working with us and such a large order. We didn't feel stressed or pressured to hurry up even though soon after we arrived it became very busy. To be fair, there was no other customers before we arrived, so he initially was relaxed. He certainly stepped up the game when customers appeared.
Due to Winchell being essentially a chain, the atmosphere is the same as it is in any winchells very clean and regular for a donut shop. However, the food and the service at this particular winchells was far below average. If you noticed, I didn’t even do any stars for the service because it was far below average. When we walked in, it took us 10 minutes to even be greeted at the counter. The employee was very rude, never said hello and initially began to get ready to touch the donuts with her hands instead of tongs. She also avoided eye contact. At first, I chalked it up to maybe she’s having a bad day, but as another customer came in with what seemed to be the same demographic as her, her entire mood changed, she was happy. She greeted the other customer and seemed to be very pleasant however, when dealing with me, she seemed to be very aggressive and rude. Then when it came time to pay, she snatched my card out of my hand and seemed very irritated. I will not be coming back to this establishment.
I don’t leave reviews much, but this one will be the exception. I’ve never felt so uncomfortable buying something in my life. The lady behind the counter needs to treat people better, she is rude and did not hold back from making a remark for ordering additional food…
This place definitely has the best donuts around. They also offer beagles with cream cheese, and breakfast sandwiches. You have a choice of different drinks including fresh squeezed orange juice. The staff has always been very friendly and attentive. The small dinning room is clean and so car I have not seen dirty tables when we've gone in.
Quick Facts About Winchell's Donut House
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