Willow Tree Lodge Info
Amenities
Other
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Pool
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Free parking
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Air-conditioned
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Wi-Fi
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Check-out time
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Check-in time
Best WLM Reviews
This was such a convenient and affordable place to lay my head for the night. They have clean bathrooms, comfortable beds, and the staff there are extremely accommodating, and welcoming. Especially Lynn, she helped me at the front desk, and went above and beyond to make sure I was comfortable. I would definitely recommend Willow Tree Lodge to anyone needing a clean, comfortable place to stay for a few nights. Not to mention, it’s a walking distance to all major convenient stores which have a ton of delicious food.
Had a horrible time locating it then was asked to leave while I was waiting for my man to arrive .They actually threatened to call the cops will never spend money here again!
Had a great experience staying at this little "lodge"! Room was well kept, clean, had good lighting and I felt safe at night. Sheets, mattress pad, and mattress were all very clean, mattress was springy and comfortable to sleep on and the pillows were just right. Usually, I bring my own pillows on an overnight stay but I was comfortable with the ones provided and that's rare for me. Customer service at the front desk was wonderful, big shoutout to Melanie for being so kind, knowledgeable and accomidating! She was such a pleasant face to begin our stay and kept us laughing! The gentleman who worked the overnight front desk shift was also very attentive and I saw him walking the parking lot several times keeping an eye on things, which made me feel that my car and belongings were secure. Overall, a great little spot to catch a shower and a good night's rest. 5/5 Recommend.
The room was descent enough but we cleaned it ourselves. Biggest issue is the terrible people working there. After they get your money, the attitude changes completely. They behave very inappropriate and rude. Not sure if it's a racist thing or a lack of education but after paying an amount way over what we were quoted, you'd think they would provide stellar accommodations. Not even close like being harassed whenever outside of the room. It's not the worst place in town but I wouldnt let these people run an ant farm! I ended up staying for the duration because the refund I was entitled to didn't add up at all. Never again tho.
Room 132 was awful it's supposed to be for the family and it was discussing. The carpet was so nasty it would turn your feet black. The sheets in one of the beds were never changed and the tubs were so gross I had to clean it before letting my kids in it. Not worth the price at all. The staff was very nice and friendly though.
The room was pretty good and had everything needed for a good hotel room and all devices were working well. The air conditioner was good and the refrigerator in the room is a bigger one, not the really small mini fridge. We got the king size bed with our room which also had this mini couch seat and coffee table the lighting was good in the room and the TV also had a few channels. Everything was cleaned and sanitized and the room also has a microwave. Towels were also clean and three location is quiet overnight. We parked directly next to our hotel room. The parking is free. Free wifi included with the room. Also, the manager is friendly and there is no room deposit required for the reservation, I'm not sure if that's because I paid with a bank card for my reservation.
Unacceptable in every way. The front desk worker was hostile and cruel to my in-laws, and ended up charging them an extra amount without providing a valid reasoning for it. I believe that his behavior was discriminatory and frankly, unlawful. The rooms were dirty and it was obvious that no efforts were made in any regard to keep it even remotely clean. I could look past the lack of quality in the room itself, but the office worker alone made for an awful experience and we will not be returning. I urge management to find better staff.
For the cost, this place is amazing. Great location. My room was clean, the pool was clean, and my room even had a blowdryer, a fridge, and a microwave. You can tell the owners take pride in this place. The windows are even nice. You can tell they're fairly new. I was very impressed with everything about this motel, especially the customer service. The gentleman at the front desk was reeeeeally nice and extremely helpful. Other motels in Fullerton cost more, and aren't half as nice as this place.
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