Willow Spring Motel Info
Amenities
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Free parking
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
Best WLM Reviews
The room was fine clean enough, a bit sketchy, but that's to be expected at a 70$ per night motel. My main issue was the man and woman who run the place, they were super rude during checkout, and at one point started talking in their native language in front of us (super sketchy, as they were talking about us) and then the almost refused to give us our 40$ incident fee back, because we used the towels? Like wtf. The customer service was terrible, and I would not go back if you paid me.
I was hesitant to stay here given some of the reviews but I had an excellent experience and now stay here whenever I’m coming through Cheney. The gentleman is always very friendly and helpful and the rooms have been immaculately clean. I love the character of the building and supporting a real person instead of a massive chain conglomerate. Great place!
Beds are clean and comfortable, showers have good pressure and lots of hot water, staff was friendly and professional, very good experience for the price.
Had to pay a deposit on the room, but it was returned promptly when I checked out
Positive: The office people were extremely helpful!! Negative: The room could have been cleaner
We needed to see daughter at EWU. This close by and pet "friendly". We at least got a ground floor room for ease of walking the dog, but we were charged so many extra fees. Extra for the kid, extra for the dog, extra deposit, extra.... ran the price up quite a bit. Our reasonably priced room came out to well OVER $100/night. Room was of questionable cleanliness, and I have dogs so low standards. Also I believe the light switch for the bathroom being INSIDE the shower is a building code issue. For the price after all the added fees, we could have gotten better. Not happy and will never be back. Any other ratings over one or 2 stars should be tossed.
Not what I expected for the price. Room was small, hot water and shower were ridiculous. The water in shower kept changing temp. There was also a 40 deposit that was not mentioned when I reserved room. When I reserved room the advertisement stated rooms were pet friendly, there was no mention of additional charge for pets. I think this extra charge for a pet and the deposit should have been mentioned when 1st making reservations. It seems deceptive to me to say pet friendly but not say anything about it costing more and even more deceptive to not mention deposit. Not impressed. Will not be staying again.
Nice place, good people, CLEAN rooms, cool building. Waaaaay better experience than a big chain.
Acceptable budget motel, suitable for a frugal individual such as myself. There isn't a fridge or microwave in the room, and you can hear nearby freight trains, even in the middle of the night. Air conditioning worked well in 40+ degree Celsius (104 F) weather. Didn't have any issues with the cleanliness of the room and there was sufficient parking. I had multiple interactions with an older gentleman (who I assume is the owner) and he made a concerted effort to be friendly and helpful, despite a bit of a language barrier.
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